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My last trip flying had a few SC's...you will be pleased to hear that I was pretty firm when dealing with them:
The man who moaned that all he was getting was a cookie. On a 55 minute flight. He said "At one time BlahBlah Airlines did a hot breakfast on this flight." Yeah. Circa 1988 before the airlines went belly up.
My answer was simply "well that's all we have, that is what we serve on these routes." Did he want me to whip a hot cooked brekkie out of my behind? I was tempted to tell him that.
The woman who stopped me in the terminal and asked where Gate 55 was. Um I dunno, where the big sign says Gate 55 just over there?
The passengers who seemed astounded that I was leaving my trolley dolly job for a 'real' job in the Civil Service. It gave me a huge buzz to tell them that I hated flying and dealing with the public and how great my new office job was. It really seemed that they were annoyed that someone they percieved as 'below' them in social status could get a good job.
Passenger demanded hot tea when I was trying to clear in the rubbish. They didn't seem amused when I snapped at them "Well you'll have to wait a second, I'm busy" They had tugged on my apron and said 'I wanna hot tea,' so I was able to pull my apron from them quite roughly and say "don't touch me," as well. For the last ever time.
The passengers who rang their call bells for water. Fine. The problem was they were all sat in the same area and could see me running up and down and rather than ask me for water the first time the other passengers pressed their call bells too. After making 5 trips to the same area in 5 minutes I said "look, does anybody else want any water, I'm not coming back again so just ask me now."
The passengers who didn't say goodbye or goodluck to me despite the captain explaining to them all it was my last ever day. Out of 130 passengers, only 10 said good luck and smiled at me. And two of them were off duty crew!
I think that says it all. My faith in human nature is well and truly squashed. My mother thinks that I have reached burnout in dealing with people and thinks once I no longer have to work in a customer service job I will love people again. Or something.
Oh God and please...if I ever come back on here and say 'I am bored of office work I want to fly again,' please tell me exactly why I can't!
Hopefully I won't be bored, it's a project management job in Defence not just admin or being a PA which I've done before there. There is lots of training and some travel involved and best of all...no customers.
The man who moaned that all he was getting was a cookie. On a 55 minute flight. He said "At one time BlahBlah Airlines did a hot breakfast on this flight." Yeah. Circa 1988 before the airlines went belly up.
My answer was simply "well that's all we have, that is what we serve on these routes." Did he want me to whip a hot cooked brekkie out of my behind? I was tempted to tell him that. The woman who stopped me in the terminal and asked where Gate 55 was. Um I dunno, where the big sign says Gate 55 just over there?
The passengers who seemed astounded that I was leaving my trolley dolly job for a 'real' job in the Civil Service. It gave me a huge buzz to tell them that I hated flying and dealing with the public and how great my new office job was. It really seemed that they were annoyed that someone they percieved as 'below' them in social status could get a good job.
Passenger demanded hot tea when I was trying to clear in the rubbish. They didn't seem amused when I snapped at them "Well you'll have to wait a second, I'm busy" They had tugged on my apron and said 'I wanna hot tea,' so I was able to pull my apron from them quite roughly and say "don't touch me," as well. For the last ever time.
The passengers who rang their call bells for water. Fine. The problem was they were all sat in the same area and could see me running up and down and rather than ask me for water the first time the other passengers pressed their call bells too. After making 5 trips to the same area in 5 minutes I said "look, does anybody else want any water, I'm not coming back again so just ask me now."
The passengers who didn't say goodbye or goodluck to me despite the captain explaining to them all it was my last ever day. Out of 130 passengers, only 10 said good luck and smiled at me. And two of them were off duty crew!
I think that says it all. My faith in human nature is well and truly squashed. My mother thinks that I have reached burnout in dealing with people and thinks once I no longer have to work in a customer service job I will love people again. Or something.Oh God and please...if I ever come back on here and say 'I am bored of office work I want to fly again,' please tell me exactly why I can't!
Hopefully I won't be bored, it's a project management job in Defence not just admin or being a PA which I've done before there. There is lots of training and some travel involved and best of all...no customers.
I AM the evil bastard!
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