I was on express today. Some haggard looking gentleman in his 50s comes through my line. I say "Hi." No response. He had a grumpy look on his face the entire time I was ringing him out. I give him his change and start ringing out the next person. He hangs out by the register studying his receipt, looking for some material to play the "What can I b**ch about today?" game.
Unfortunately for me, he finds something (and everyone who plays this game always finds something, and if they don't find something, they make up something.) As I'm ringing out the next person he sticks his hand out over the scanner with his change. I say, "Is there a problem?" No response. I'm completely bewildered for a couple seconds, then I realize: "Oh, that's 23 cents, I owe you a penny? [I remember that his change was supposed to be 24 cents]"
SC: [snarling in the most diabolical voice I have ever heard] Yes! I don't have time for this nonsense!
ME: [yes, with a bit of a tone] OKKk sir it's just one penny I'll get it for you in a second.
SC: Don't be playing games with me now!
I finish ringing the customer; my drawer opens; and I give him the penny.
ME: Here you go. Goodbye.
He leaves...but geez I was so shaken up! He was intimidating, nasty, and creepy. And over a penny! Get a grip man!
Unfortunately for me, he finds something (and everyone who plays this game always finds something, and if they don't find something, they make up something.) As I'm ringing out the next person he sticks his hand out over the scanner with his change. I say, "Is there a problem?" No response. I'm completely bewildered for a couple seconds, then I realize: "Oh, that's 23 cents, I owe you a penny? [I remember that his change was supposed to be 24 cents]"
SC: [snarling in the most diabolical voice I have ever heard] Yes! I don't have time for this nonsense!
ME: [yes, with a bit of a tone] OKKk sir it's just one penny I'll get it for you in a second.
SC: Don't be playing games with me now!
I finish ringing the customer; my drawer opens; and I give him the penny.
ME: Here you go. Goodbye.
He leaves...but geez I was so shaken up! He was intimidating, nasty, and creepy. And over a penny! Get a grip man!
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