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One of the cooks noticed that we had a massive batch of steaks that were going out of date on the same day. There were about 50 of them, and we usually only sell about five steaks a day. Whoever ordered them is going to get a bitch slap from the boss.
So, we decided to put on a special. The steak, cooking to your liking, served with fries, and we were selling them for MORE than half the price they usually would be. The only difference was that they only got fries and nothing else. We usually give them steak sauce, peas, mushrooms ect ect, but seeing as they were getting it with about 60% off, they weren't getting any of these.
This could not be more clearly on the sign. but of course, SC's can't read. They can only see the words "60% OFF!!"
I take Grumpy Old Bitch's food out. She has ordered two of the steaks.
Me: There you go guys, enjoy your meals.
GOB: *AHEM!* I believe you have forgotten something!
Me: Two steaks, cooked medium with fries?
GOB: Peas? Tomato? Mushroom? Sauce? In case you haven't noticed, these are not on our plates!
Me: Can I just check your receipts? Did you order the special or the steak off the main menu?
GOB: I ordered steak! Obviously!
Me: OK, I will just go have a word with whoever put your food through.
I ask co-worker if she asked for the special or if he just assumed she wanted it. He said she read the sign (that stated it did not come with the extras) and said she wanted that. My boss was stood next to us.
Boss: Just give her the extras. I can't be bothered with an arguement at the moment.
Boss was having a VERY bad day, so I didn't hold it against her. I walked over to the SC.
Me: I have just told the kitchen to prepare the extras.
GOB: Finally!
Me: But the sign did state that the extras were not included. But we'll do them at no extra charge.
I was being way too nice to this bitch. She did nothing but glare at me until the extras were prepared (it took less than 2 minutes) But, I was being nice so I didn't cause a scene for my boss. I took her precious extras out to her.
Me: There you go guys.
GOB: Finally! I thought you had forgotten about us! Just give us the extras!
I clattered them down onto the table, and turned to walk away.
GOB: And I didn't hear an apology!
Me: And I didn't hear a thank you.
I didn't look back, so I didn't see her reaction, but I sent co-worker to clear her table. Co-worker said she just grunted when she asked if everything was OK with their meals.
So, we decided to put on a special. The steak, cooking to your liking, served with fries, and we were selling them for MORE than half the price they usually would be. The only difference was that they only got fries and nothing else. We usually give them steak sauce, peas, mushrooms ect ect, but seeing as they were getting it with about 60% off, they weren't getting any of these.
This could not be more clearly on the sign. but of course, SC's can't read. They can only see the words "60% OFF!!"
I take Grumpy Old Bitch's food out. She has ordered two of the steaks.
Me: There you go guys, enjoy your meals.
GOB: *AHEM!* I believe you have forgotten something!
Me: Two steaks, cooked medium with fries?
GOB: Peas? Tomato? Mushroom? Sauce? In case you haven't noticed, these are not on our plates!
Me: Can I just check your receipts? Did you order the special or the steak off the main menu?
GOB: I ordered steak! Obviously!
Me: OK, I will just go have a word with whoever put your food through.
I ask co-worker if she asked for the special or if he just assumed she wanted it. He said she read the sign (that stated it did not come with the extras) and said she wanted that. My boss was stood next to us.
Boss: Just give her the extras. I can't be bothered with an arguement at the moment.
Boss was having a VERY bad day, so I didn't hold it against her. I walked over to the SC.
Me: I have just told the kitchen to prepare the extras.
GOB: Finally!
Me: But the sign did state that the extras were not included. But we'll do them at no extra charge.
I was being way too nice to this bitch. She did nothing but glare at me until the extras were prepared (it took less than 2 minutes) But, I was being nice so I didn't cause a scene for my boss. I took her precious extras out to her.
Me: There you go guys.
GOB: Finally! I thought you had forgotten about us! Just give us the extras!
I clattered them down onto the table, and turned to walk away.
GOB: And I didn't hear an apology!
Me: And I didn't hear a thank you.
I didn't look back, so I didn't see her reaction, but I sent co-worker to clear her table. Co-worker said she just grunted when she asked if everything was OK with their meals.
Someone put it out for sale...a gaming buddy who recognized a lot of my minis on the shelf (he knew I would never sell my primary warbands) actually bought what he could and got the majority back to me.
Kickass
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