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not really sucky, just way too persistent

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  • not really sucky, just way too persistent

    Guest: Dave, I like this unit but it's not pet friendly

    Me: ok well I can check with the property manager to see if they will allow a dog

    Guest: well be sure to to tell them the dog is very well behaved and house trained and only 15 lbs.

    Me: I will

    Me: ok the property manager said no

    Guest: well what if I pay an extra deposit

    Me: we dont do that

    Guest: Dave, I have vet records and I have people who can give you a statement on how well behaved my dog is....Dave, please is there something you can do

    Me: ma'am the owner said no

    Guest: I know but Dave, there must be some way around this

    Me: no ma'am

    Guest: what if I agree to be personally responsible for any damage?

    Me: ma'am no, the owner wont allow the dog

    Guest: Dave, please can you make the owner another offer?

    Me: no ma'am

    Guest: Dave, I am begging you.....please ask the owner what it will take for him to let me have my dog in the unit

    Me: I'm sorry, I asked him and he said no

    Guest: I know but Dave, what if I triple the normal pet deposit?

    Me: no ma'am, the owner said no

    Guest: quadruple it?

    Me: no ma'am the owner said no

    Guest: what if I pay quadruple the deposit plus half the cleaning fee?

    Me: no ma'am

    Guest: quadruple the deposit plus the entire cleaning fee?

    Me: no ma'am the owner said no

    Guest: so what you're telling me is the owner will not allow a dog at all?

    Me: yes ma'am

    Guest: wow thats a shame....ok well it is what it is

  • #2
    She probably expected that you would go back to the owner with the higher offer since money usually talks, and that would change the answer.

    She probably thought the owner objected to the dog simply because of the worry about cleanup, so by offering to pay extra, that would cover the cleaning.
    Too tired of living and too tired to end it. What a conundrum.

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    • #3
      You had a customer who was *gasp* "not really sucky" (And in the end actually understood the word no!).

      The apocalypse is coming, The apocalypse is coming.



      Victoria J

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      • #4
        What if there's whipped cream and a cherry on top?

        Two cherries?
        I don't go in for ancient wisdom
        I don't believe just 'cause ideas are tenacious
        It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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        • #5
          Quoth vacation_rentals_suck View Post

          Guest: Dave, I have vet records and I have people who can give you a statement on how well behaved my dog is....Dave, please is there something you can do
          I'm sure that'll be useful when he's applying to doggie college but some people don't want dogs and won't change their minds no matter the price.

          I'm glad she didn't become like the usual SCs you have but it seems to have taken her way to long to understand that the answer was final.
          How was I supposed to know someone was slipping you Birth Control in the food I've been making for you lately?

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          • #6
            Guest: well be sure to to tell them the dog is very well behaved and house trained and only 15 lbs.
            funny, but we hear this as applied to children as well, and we all know how that ends up.

            really, woman, save yourself the trouble and kennel the damn mutt.
            look! it's ghengis khan!
            Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)

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            • #7
              I'd be willing to bet that if the owner did allow the dog, the occupant would reneg on the promise to pay extra.
              "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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              • #8
                Quoth Victoria J View Post
                You had a customer who was *gasp* "not really sucky" (And in the end actually understood the word no!).

                The apocalypse is coming, The apocalypse is coming.



                Victoria J

                I know, I'm worried too...
                "You can only try so hard to look like you are working before actually doing your work seems easy in comparison" -My Boss

                CW: So what exactly do you do in retentions?
                Me: ummm, I ....retent stuff?

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                • #9
                  and the owner might have severe allergies that cleaning won't fix

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                  • #10
                    Quoth PepperElf View Post
                    and the owner might have severe allergies that cleaning won't fix
                    Either that or some other bad experience--e.g. balking a paying for some damage or reneging on the deposit.
                    I'm trying to see things from your point of view, but I can't get my head that far up my keister!

                    Who is John Galt?
                    -Ayn Rand, Atlas Shrugged

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