"How do you find an address!?!"

[depechemodefan]

I'm answering phones at the library in the 7th level of Hell.

assholecuntfaceshiteater: acs
: me

me: Hello, this is the blah blah blah library.
asc: Hi! I'm about to leave and you are my last resort!
me: ok
asc: I need you to find me an address.

Now, before I go to the rest of this story, when someone asks you "help me find an address?" what do you think it means? To me, it means "can you find the address for this store/library/celebrity.

me: Ok
asc: It's 10131 Gensen dr. *long pause*
me:...ok. What do you want me to find?
asc: I need you to find the address!
me: uh, when people ask me to find an address, they usually tell me the name of the place.
asc: It's the Matamoros Ballroom. *long pause*
me: I'm sorry, I don't understand your question.
asc: You don't understand my question!?! I need directions to there!!! What don't you understand!?!?
me: I didn't understand you wanted directions.
asc: Well how do you find an address!
me: usually, when someone tells me they want an address...
asc: I don't have time for this. Can you tell me how to get to 10131 Gensen dr
me: Ok, can you tell me from what point your going from (I guess I should have said "started from" but I was flustered at this point).
asc: It's Matamoros Ballroom!
me: I mean, where are you coming from.
asc: 0000 Crossstreet. It's my home. (note, her tone of voice is low, like she is drawing the information unwillingly)
me: ok, one moment.

I google it. Too simple.

Me: ok, you know how to get on 44S?
asc: yes
me: ok, take 44S to Parker (which happens to be the next exit). Turn left under the freeway. Go to Gensen. Turn rt on Gensen. The Matamoros Ballroom will be one block down.
asc: *normal voice* turn rt on Gensen?
me: yes.
asc: *pause as she writes this down* Let me tell you soemthing!
me: Ma'm I have to go to the next call.
asc: No, you listen.
me: I have to go to the next call.
asc: I'm going to tell your director on Monday!

I really don't want to get a tongue lashing from that woman, I don't think I need the abuse, but if that assholecuntfaceshiteater calls on Monday and gets someone, no doubt I will be blamed for not being nice to her. I will no doubt be told that I shouldn't have told her "usually, when someone tells me they want an address" OR "when people ask me to find an address, they usually tell me the name of the place."

They will no doubt tell me I should have said, "Oh, I'm sorry, how stupid of me."

Ugh.

[South Texan]

me: Hello, this is the blah blah blah library.
asc: Hi! I'm about to leave and you are my last resort!
me: ok
asc: I need you to find me an address.

Really????

Since when dd libraries start giving out directions like that?

asc: I'm going to tell your director on Monday!

I guess this one should be filed under "no good deed goes unpunished."

Sad.
.

[Jester]

"Let me tell YOU something, missy. I was finding you the directions out of the kindness of my heart. This is a library, not AAA, not a tour guide company, and not the freakin' Boy Scouts of America. Generally speaking, libraries will help you find books and information. They are not, and were never designed to be, your personal GPS service. Next time you want directions to a place, try using the internet, try using your brain, or try--heaven forbid!--actually calling the place you are trying to get to!"

[depechemodefan]

Directions arn't a big problem. We have at least mapquest, and some places wouldn't know how to get you to their address.

We get people callng in asking for the (Texas Lottery) pick 3 day pre-test results. Not the winning numbers, the numbers that pop up when the machines are being tested.

Every day.
By the same guys.
Who work in the same place, I think, since it's always the same background sounds.

Why?!?!

[bainsidhe]

Why would anyone call their library for this? Call a friend, call the ballroom itself! Why a library?

[Teskeria]

We get people callng in asking for the (Texas Lottery) pick 3 day pre-test results. Not the winning numbers, the numbers that pop up when the machines are being tested.

Every day.
By the same guys.
Who work in the same place, I think, since it's always the same background sounds.

Why?!?!

I'd say they have an internal 'lottery' based on those 3 numbers.

[Jester]

Why would anyone call their library for this? Call a friend, call the ballroom itself! Why a library?

Why? Simple. My answer for most stupid things people do.

Because they're fucking idiots. 'Nuff said.