And to think it is only my first day (very long)

[Hellzar]

This happened a couple of weeks ago at my kindof new job. I say kindof new because it is for the same management company as the hotel I worked at before. I was training to be the night auditer for a hotel and that night we had a hockey team in. Which means drunk parents in the lobby. They were being ok for once until one guy walks through the lobby and gets pissed off that there is a party in the lobby and comes up and complains to us and leaves. Now normally I can sympathize with guests who have noise complaints but before this guy came to the desk me and the girl who was training me(Jay) walk around all of the hallways and we could hear no music or anything. We tell the people to turn their music down they do.

The guy comes back in 20 min and demands that we make every one leave the lobby. We tell him that the manager has allowed them to be in the lobby he demands that we call the manger Jay gives calls the manager in training. Who pretty much tells the guy that they can be in the lobby until a 1am. So what does this guy do he calls the police. And tells them that a group of drunks are destroying the lobby and that me and Jay can not handle them and we were too young to be in this situation. I was just like .

Well to my suprise 2 police cars pull up half an hour later. Most of the hockey parents have gone to bed but a few were straggling in the lobby pretending to clean up. 5 police officers come in to the lobby and ask us whats going on. I could not belive that 5 cops came. any way they came in and 2 of them spoke to us and asked us it we were having any trouble we told them that we were not. They asked us if the guy was making the trouble Jay told them yes, I agreed. 3 officers went down to the guys room to talk to him. and 2 were just talking with us in the lobby. It was funny how we could hear some of the drunk people in the lobby proclaim that they were not afraid of the police only to run to the other side of the lobby when the officers looked at them. .

Fortuantly that has been the only eventful thing that has happened at my new job but in all of the 3 years I have been working at a hotel this is the first time I have ever had the cops called.

[thehippie777]

Can we say busy body guy? I too have been told to have people leave the lobby... urg Well, in that case...I really want to tell the complainer, "Okay, could you please leave?"

[jackfaire]

Seriously what is the freaking logic there? OH they are letting them stay until 1 that must mean they need help getting rid of them sooner.

The guy should get a ticket for false reporting and for wasting the cops time. Especially after you inform the cops you told him they were allowed to be there and were handing it just fine.

And seriously SC not jumping to and doing exactly what you want regardless of other paying guests equates as them being too young to handle this you sir are an idiot and a world class jackass

[bainsidhe]

I think it also depends on the lobby. When I worked at Sleep Inn, the lobby was a short jot from the hallway and guest rooms. If someone was particularly loud, you could hear it in the guestrooms. If these drunken guests were loud enough to disturb someone's sleep, I'd be pretty upset about it. Wouldn't call the cops over drunken chitchat, but I'd be pretty upset. Sounds like this guy was just a busybody though.

[Irving Patrick Freleigh]

^^What bainsidhe said. In some hotels the guest rooms start very close to the lobby.

So depending on the design of this particular hotel, that guy was either complaining just to complain, or complaining because he had a valid complaint. Calling the police was definitely overkill though.