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"They were just using the bathroom and stuff"

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  • "They were just using the bathroom and stuff"

    I don't know why some people think they can get away with throwing loud, noisy, obnoxious parties in our rooms. It never works out in their favor. Case example being last night.

    It's almost the end of my shift, late at night, when I get a noise complaint. I poke my head out the back door, and I can hear and see it a building away. At least half a dozen people went into a room a couple doors down from where the complaint was.

    I call them up and inform them of the complaint.

    Guest: "It wasn't me, but there's a bunch of people outside near the stairs."
    Me thinking: bulls**t!
    Me: "Yes, I saw them from the office, and I SAW them go INTO YOUR ROOM. I was able to hear them from the office as well!"
    Guest: "Um..er..ah..so they have to leave?"
    Me: "This late at night, yes, we ask that all non-registered guests leave the property. Also, if I get one more complaint, we will ask you to leave and you will forfeit your rent."

    A few minutes later, some kid comes down.

    Guest: "Yeah, I can't get them to leave. I don't know who they are. They just came in to use the bathroom and stuff and now they won't leave."
    Me thinking: bulls**t!
    Me: "Okay, I'll just call the police then." I took the guy's name (not the registered guest) and called the cops. I told them the guest's story, my interpretation of the events, and how many people I'd seen in the room.

    The cops came JUST as I was clocking out for the night, so I stayed a few minutes late to give them the info. As I warmed up my car, I got to see the rest of the events unfold.

    When the cops went up there, the people in the room had shut off the lights and were pretending no one was home. I had started to call my relief to tell her to get the police the "special key" to override the deadbolt when someone finally opened the door.

    They kicked out 11 people from that room. Understand that our rooms are TINY. I have to stay overnight in the rooms when I'm MOD, and it's a crowd with just a couple other people in there. 11 people is a lot to cram into our room.

    As I drove home, I saw the people that were kicked out hanging out just past the property line. They GLARED at me as I drove past. It's a good thing I chose to drive to work instead of walk, and it's good that my CW came in before they got kicked out (she walks to work) because who knows what they would have done to us had they seen our work uniforms.

    Housekeeping told me today the room was trashed. They took out two ginormous trashbags full of crap out of that room. We put the registered guest on our "special list," so she won't be renting from us anymore.

    On the plus side, they sent the hot cops this time. I love it when they send the hot cops. There's nothing I love more than a good excuse to work with our city's finest!
    Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad.

  • #2
    Wow... um. Wow. How did that guy expect no-one to do anything. If someone just came into my room to use the /bathroom/ and not leave, I'd be smacking before they went to the bathroom, let alone let them use it and then just stay.


    Such an odd... story. People are strange.
    Military Spouse Support.
    http://www.customerssuck.com/board/group.php?groupid=45
    Plaidman's Minions: Telecom_Goddess: Dungeon Minion

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    • #3
      Quoth bhskittykatt View Post
      On the plus side, they sent the hot cops this time. I love it when they send the hot cops. There's nothing I love more than a good excuse to work with our city's finest!
      Nothing quite as nice as a man in uniform.

      I'm glad those dumbasses got the boot. I'm further glad you and your coworker weren't hurt. You may want to watch your backs for a while, though, those idiots might come back and try something (I hope not, but still...).
      I don't have an attitude problem. You have a perception problem.
      My LiveJournal
      A page we can all agree with!

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      • #4
        Hah, the 'i'm not home' trick never works, you can always hear them whispering inside "Oh crap, it's the cops!"

        So they just randomly went in that room; riiight. I had a guy at my hotel try to chew me out for 'letting a strange guy' in his room. Actually, the strange guy said that was his room, the door was open, and nobody in the room objected. Ehe.
        "If anyone wants this old box containing the broken bits of my former faith in humanity, I'll take your best offer now. You may be able to salvage a few of em' for parts..... " - Quote by Argabarga

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        • #5
          Hey, I've got 5 dollars! And so do you! let's find 14 other people with 5 dollars and split a hotel room with 1 bed!

          Customers.... suck.
          Aliterate : A person who is capable of reading but unwilling to do so.

          "A man who does not read has no advantage over a man who cannot" - Mark Twain

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          • #6
            Quoth XCashier View Post
            Nothing quite as nice as a man in uniform.
            Oh yeeeeaaaah. Reowr! *ahem* On a more serious note, I would watch your back if they want to try any crazy shit. I'm glad you and your CW weren't hurt in the process.
            I don't get paid enough to kiss your a**! -Groezig 5/31/08
            Another day...another million braincells lost...-Sarlon 6/16/08
            Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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            • #7
              Trust me, I always watch my back around these people.

              One of them actually came back today to return the room keys. Aww, such a sweet gesture. There's still no way in hell I'm ever renting to you again, though.
              Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad.

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              • #8
                Quoth bhskittykatt View Post
                As I drove home, I saw the people that were kicked out hanging out just past the property line. They GLARED at me as I drove past.
                I think I'd have called the cops again and reported them for loitering.
                Quoth LillFilly View Post
                I had a guy at my hotel try to chew me out for 'letting a strange guy' in his room. Actually, the strange guy said that was his room, the door was open, and nobody in the room objected. Ehe.
                I was actually once the "strange person" that was let into someone else's room.

                Turns out the desk clerk when we checked in was clueless with some stupid on top, and had managed to completely fubar the reservation for the group we were part of and put us all in the same room.

                ^-.-^
                Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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                • #9
                  Quoth bhskittykatt View Post
                  the hot cops. There's nothing I love more than a good excuse to work with our city's finest!
                  My family regularly watches the Biggest Loser, and my mind jumped to Jerry, a contestant... two (?) seasons ago, who was then, the biggest contestant they'd ever had on the show... only to be beaten by Dan the next season, and Dan came back this season to try again... Jerry ended up looking really good the last time they showed him in the show...
                  "I call murder on that!"

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                  • #10
                    Actually, the strange guy said that was his room, the door was open, and nobody in the room objected. Ehe.
                    so the strange guy just walked into a room because the door was open? And thus claimed it?
                    Time! Time! Time is what turns kittens into cats.

                    Don't teach me a lesson; all I learn is that you are an asshole.

                    I wish porn had subtitles.

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                    • #11
                      so the strange guy just walked into a room because the door was open? And thus claimed it?
                      For some reason, that made me think of the Sims 2 University, when you pick any door to live in.
                      Ultimate Ginger Extraordinaire.

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                      • #12
                        Quoth bhskittykatt View Post
                        I love it when they send the hot cops.
                        me too! I wish i could make up excuses so they'll come.

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                        • #13
                          Quoth depechemodefan View Post
                          so the strange guy just walked into a room because the door was open? And thus claimed it?
                          Well, cuz finders keepers losers weepers of course!
                          People who don't like cats were probably mice in an earlier life.
                          My DeviantArt.

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                          • #14
                            Quoth depechemodefan View Post
                            so the strange guy just walked into a room because the door was open? And thus claimed it?
                            Actually I can relate. A guest checked out of his room in the early evening, he was in one of the nice executive suites, and had left the lock positioned to keep the door open while he moved his luggage. In any case, nobody noticed/caught that that the door wasn't closed. It may have even been housekeeping since the room was clean (or maybe the guest who darted off didn't have time to make a mess). Fast forward to later when another guest checks in. The clerk at the desk tells him "Turn right at Room Number" which just happens to be the executive suite. In the morning we find out instead of turning right and going to his room, he just went into the executive suite room instead... and slept there for his 1 night. We only found out about the mistake in the morning when he insisted on the other room's number when we were checking him out. I suspect he did this on purpose, since he wouldn't have been able to use the keys to OPEN the door... but since there was no reason to accuse him, and it was a slow night anyway, we just looked the other way over this.
                            Shop Smart. Shop S-Mart!

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                            • #15
                              Quoth depechemodefan View Post
                              so the strange guy just walked into a room because the door was open? And thus claimed it?
                              YES! Because if you find a previously UNKNOWN room, they have to NAME it after you!
                              117, 119, 121, FREDERICK POTENZA, 125.......
                              P*S

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