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Thanks, Captain Obvious

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  • Thanks, Captain Obvious

    Let me set the scene at the fast food today: It's Monday, our busiest lunch. (Think like Saturday for a retail.) We had to call someone in, yet I'm still by myself on front counter 'cause I can at least handle all the customers. The drive-thru has cars to the street (at least 10.) I have 6 or 8 customers in front of me, and several waiting at the end of the counter for orders, not to mention the 20 or so seated & eating. I've gone out exactly once the whole rush to at least clean tables. An old man comes up to tell me the trash is overflowing, using my name for emphasis. I tell him I'll get to it as soon as I possibly can. The customer in front of me says, "No, do it NOW." We laughed.
    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

  • #2
    AND the Secret Shopper will show up.

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    • #3
      I was taking my internet orders off today, and because the holidays are rapidly approaching, we're getting the onslaught of parents whose children can't be trusted not to snoop or open packages - even those not addressed to them. Anyone else grow up in a house like mine, where if you did that, you didn't get your presents? I've stopped mailing order confirmations because I got sick of screaming parents calling me because their kid opened the mail and I ruined their surprise (one even put the order in her kid's name so the kid opened it - like I knew that - and the kid cried because she thought she was going to have to pay for her own present, so I should be ashamed of myself).

      Anyway, I got the first one of these for the year (we play a game to make it more bearable):

      "THERE CANNOT BE ANY TEXT OR PHOTOS ON THIS PACKAGING OF ANY KIND - THIS IS A CHRISTMAS GIFT"

      Which brought about my standard reply:

      "Due to shipping regulations, we must put the name of the company and our address on the package. Also, we must put at least a brief description of what is in the package because it is not readily apparent what it is just by looking at it. We try to be as vague as possible, and we color-code the labels to match the color of the product inside. This also helps our inventory and warehouse people select the proper product to get to you. If we did not put this information on our packaging, and your package got lost, we would not have any way for it to come back to us. There are no photos on our packages. Thank you."


      Gee.....let's put something in the mail with a flimsy regulation mailing label (which we're required to use - not by our choice) on it, and not put our return address on it.

      I'm just waiting for the first "Can you put "Santa Claus - North Pole" on the package instead of your return address?" e-mail. I get several per holiday season.

      Not exactly as "in your face" as yours, but just another way to show that people throw all common sense out the window more often than not.
      Oh yeah? Well I have a few words for you! Like YOU, and ARE, and A MORON!!!!

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      • #4
        Quoth Food Lady View Post
        The customer in front of me says, "No, do it NOW." We laughed.
        *cheerfully* Okay! Tell ya what -- you ask every person in line right now if they mind waiting long enough for us to clean every table and empty all the trash. Should be, what fifteen minutes, assuming we also stop ALL other services while we do it. If they're all OK with that, we'll do it. By the way, you'll be waiting too.
        "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
        "The difference between an amateur and a master is that the master has failed way more times." - JoCat
        "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
        "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
        "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
        "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
        Acts of Gord – Read it, Learn it, Love it!
        "Our psychic powers only work if the customer has a mind to read." - me

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