Self-Checkout Suck

[Dave1982]

I've never liked SCOs, mainly because after all the time I've spent cashiering, I have a certain way I like to it, and no SCO lets me do it my way. I have to adapt to the specifics of that store's SCO, and it's annoying as hell. But that's me, not the SCO.

[jackfaire]

don't want a bag!

Oh god yes seriously I feel like when I decline a bag that I am gonna suddenly have the PBM (Plastic Bag Mafia) standing there saying, "It might be good for your health if you take a bag know what I'm sayin?"

[Jay 2K Winger]

Mr. IHSCO returned recently. It was last week, on Thursday. I'm on a regular register, ringing people out and generally being Awesome Cashier Guy when I hear some commotion over at the SCOs, as my coworker TC is trying to help someone, and he's yelling and carrying on. I look up, and lo and behold, it's Mr. IHSCO.

I just sort of sigh to myself. I don't have any customers at present, but I also don't have a SCO authorization card to go help. So I watch as TC tries to calm Mr. IHSCO down, only to hear him snap something at her. She then abruptly says something in response and walks away.

When I remarked to her after he'd left that "Every time he comes in, he goes through self-checkout and EVERY time he gets pissed off at them." She nodded and said he'd started swearing ("I hate these fucking machines") and she told him not to swear and refused to help him further.

The general consensus is Mr. IHSCO carries on driving his blood pressure up like this in the hopes that a manager will give him a gift card or something as a means of calming him down. Good luck with that, buddy.

[MrsEclipse]

I never use SCO's. They take part time hours and jobs away from people.

Actually, the good news is that in a great many stores that employ SCOs these days, they keep the same amount of workers but they're freed up to do the numerous other tasks that usually can't get done because the store can't afford to hire more employees and needs x registers open.

The bad news is, of course, that customers are insane and will make you pay out the teeth for that kind of luxury by being insane. See: Mr. IHSCO.

He's gonna give himself a stroke attack if he's not careful.

[Imogene]

Nobody's forcing anyone to use the SCO.

That's exactly the complaint that customers coming through my store after 11 PM are using... after 11, there usually isn't an extra cashier, and people come through with massive, overflowing carts of food...

[Jay 2K Winger]

Actually, the good news is that in a great many stores that employ SCOs these days, they keep the same amount of workers but they're freed up to do the numerous other tasks that usually can't get done because the store can't afford to hire more employees and needs x registers open.

And this is exactly what I tell people when they use that argument. When we installed them, we did so at the end of the summer one year, when we were about to lose part of our workforce to school. So we didn't lose any workers we weren't already going to lose.

The bad news is, of course, that customers are insane and will make you pay out the teeth for that kind of luxury by being insane. See: Mr. IHSCO.

He's gonna give himself a stroke attack if he's not careful.

Come to think of it, I can't help but wonder if that's Mr. IHSCO's goal. Work himself into a froth and have a heart attack, then try to sue us over it. Sure, it's illogical and highly dangerous, but who said SCs are logical?

[Andara Bledin]

He's gonna give himself a stroke attack if he's not carefulyou're lucky.

FTFE. Hopefully, it'll be somewhere far away from your store.

^-.-^

[Gibbo]

Chip and pin machines are too taxing for most of our customers, nevermind a whole checkout. I hope we don't get them, as they'll probably be burned out shells within a week.