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I've worked for two businesses over the years that sell items on Ebay. With both, computer repair has been their primary income and Ebay is a secondary thing. It's a good way to liquidate old parts and such that would otherwise go in the trash or gather dust.
Just had an idiot complain via Paypal that the laptop they received was defective. In short:
"Network port does not work, wireless doesn't work, drivers missing, system bluescrees, etc. etc. bitch moan."
Now, I would not have a problem with this if it was legitimate, however our description of the laptop included:
"Because of an I/O error, the onboard network port does not work. This laptop is being sold as-is."
Now, maybe it's me... but if you read that description, wouldn't you know ahead of time THAT YOU WERE BUYING A LAPTOP WITH A NON-FUNCTIONING NIC PORT? And furthermore that any other problems would not be covered because it's sold "as-is"?
Some other Ebay fun:
On more than one occasion, we had Canadians send postal money orders as payment. This is not a problem (although Ebay prohibits such things now, mainly so they can gouge people with their Paypal servce - but whatever) however the person sending the money order did it with CANADIAN DOLLARS instead of American. And this was from when the US Dollar was stronger. (remember those days, folks?) So their total would be, say, $50 with shipping and handling. But they'd send us a check for $50 Canadian, which might end up being something like $42 US.
I've never done it, but in the old days (my former asshole boss, included) would sell items extremely cheap, but would jack up the shipping cost. Why? Because Paypal doesn't take a bite out of S & H plus if it's a local buyer you have to give them less on tax. One of the most extreme examples I heard was a guy selling brand new Nike, Adidas, etc. sneakers for $20... and charging $100 for shipping. Needless to say, Ebay finally cracked down on the guy and altered policy accordingly. But I still cruise my old boss' listings and report any that seem exceptionally high.
Not a sucky customer, but just our luck: I swear, if you live within five minutes of our store you will purchase an Ebay item that weighs all of 2 pounds. But if you live in Californ-i-ay or Hawaii, you will be purchasing a 2-ton block of concrete. I don't know what it is, but I swear every time we get a large item to ship, it INEVITABLY goes to the West Coast. Californians never buy a pen or a key chain. They buy an engine block. Or in our case, a SAUNA. It was pretty cool, actually... customer came in who had won a sauna on The Price is Right. We listed it and sold it to someone in California. It was four boxes, one of which weighed around 90 pounds and another was fairly light but measured around 7 foot by 7 foot by 1 foot in size. So that was interesting.
I know I'm forgetting a bunch of Ebay stories... but anyone else have any?
Just had an idiot complain via Paypal that the laptop they received was defective. In short:
"Network port does not work, wireless doesn't work, drivers missing, system bluescrees, etc. etc. bitch moan."
Now, I would not have a problem with this if it was legitimate, however our description of the laptop included:
"Because of an I/O error, the onboard network port does not work. This laptop is being sold as-is."
Now, maybe it's me... but if you read that description, wouldn't you know ahead of time THAT YOU WERE BUYING A LAPTOP WITH A NON-FUNCTIONING NIC PORT? And furthermore that any other problems would not be covered because it's sold "as-is"?
Some other Ebay fun:
On more than one occasion, we had Canadians send postal money orders as payment. This is not a problem (although Ebay prohibits such things now, mainly so they can gouge people with their Paypal servce - but whatever) however the person sending the money order did it with CANADIAN DOLLARS instead of American. And this was from when the US Dollar was stronger. (remember those days, folks?) So their total would be, say, $50 with shipping and handling. But they'd send us a check for $50 Canadian, which might end up being something like $42 US.
I've never done it, but in the old days (my former asshole boss, included) would sell items extremely cheap, but would jack up the shipping cost. Why? Because Paypal doesn't take a bite out of S & H plus if it's a local buyer you have to give them less on tax. One of the most extreme examples I heard was a guy selling brand new Nike, Adidas, etc. sneakers for $20... and charging $100 for shipping. Needless to say, Ebay finally cracked down on the guy and altered policy accordingly. But I still cruise my old boss' listings and report any that seem exceptionally high.
Not a sucky customer, but just our luck: I swear, if you live within five minutes of our store you will purchase an Ebay item that weighs all of 2 pounds. But if you live in Californ-i-ay or Hawaii, you will be purchasing a 2-ton block of concrete. I don't know what it is, but I swear every time we get a large item to ship, it INEVITABLY goes to the West Coast. Californians never buy a pen or a key chain. They buy an engine block. Or in our case, a SAUNA. It was pretty cool, actually... customer came in who had won a sauna on The Price is Right. We listed it and sold it to someone in California. It was four boxes, one of which weighed around 90 pounds and another was fairly light but measured around 7 foot by 7 foot by 1 foot in size. So that was interesting.
I know I'm forgetting a bunch of Ebay stories... but anyone else have any?
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