*twitch*

[Green_Fairy]

so today...i had some interesting people through drive thru...

nasty
so i had one lady order two drinks . no problem, whatever. when she arrived at the window, the conversation went a little like this:
SC: customer
GF:
C: the store manager
M: shift lead

SC: i was here yesterday and bought an eggnog latte. it was nasty and i didn't like it so can i have a replacement today?"
GF: ...uh. usually that's same day only...but i'll go talk to my manager for you
SC: oh yes, could you?
GF: *goes into the back to talk to manager* so...lady wants a refund for a drink she didn't like that she bought yesterday
C: are you f*cking serious? no! tell her no! ugh...is she at the window? i'll go talk to her *goes and talks to lady, i work on some dishes and go back to the window a minute or two later*
C: whatever just do a right now recovery
SC: *smug look on her face* i come here all the time.
GF: oh okay. here are you drinks have a nice day *lady drives off*
C:...wow. so apparently M was the one who served her yesterday
M: wait, what? i didn't work yesterday...i've never seen her...what the crap. people suck


eeeeew!

i had a guy hand me a fist full of money to pay for his drink and he said to keep the change. cool! normally when people do that there's maybe a few quarters or dollar or whatever. nope. four cents. thanks. and he smelled like manure.

WHAT?!

so we're pretty close to a naval base and jets are constantly flying over. when they do, we can't hear a think through our headsets. i had a customer who didn't get that.

SC: special customer
GF:

GF: thank you for stopping at blah blah blah what can i get for you today? oops, i hear a jet coming, can you hold on a sec for him to pass?
SC: yeah i'd like a *jetnoise*
GF: *waits for jet to pass* i'm sorry *another jet flies over* could you repeat that?
SC: *jetnoise* I CAN"T HEAR YOU OVER THE JETNOISE! WHAT!?
GF: *turns off headset so customer can't hear* that's my point you idiot omg how stupid can you get!? *turns headset back on* can you repeat your order please?
SC: a grande white mocha nothing else thanks
~customer drives to window~
SC: wow those jets are really loud! it's hard to hear you!
GF: ...*twitch*

*le sigh*

[Can I have a cheeseburger]

When I worked for "that" company, a lot of customers let us keep the change. Usually it was only one or two pennies.

We had some of the lowest tips in the district, even though our customer voice scores were high. At other stores in the district I'd see tip boxes full of quarters and "Loonies".

[jackfaire]

SC: *smug look on her face* i scam here all the time.

Corrected it for ya

[Green_Fairy]

lol! yeah...scamming's about right i'm a little miffed that my manager let her get away with it, but sometimes it's not worth it. i really hope she never comes back. or tries something like that again. i don't get people sometimes.