I don' t know who came up with the idea of a drive-thru in the pharmacy, but I really think it is about the stupidest thing that's ever been invented. I've finally had it, I just need to vent...
1. The pharmacy drive-thru does not work like a bank. You don't put your prescripton in and get your medicine immediately. We have to do the same things that we would have done if you came inside. It is still going to take 20 minutes, so you'll have to come back.
2. Please get off your cell phone, stop eating, or whatever else you are doing when you pull up to the window. Pay attention to what I am saying and answer my questions. There is a lot of information that we need to verify before we can start processing your prescriptions. If you drive off before I've finished getting this information from you, I will have to just put your prescriptions off to the side and wait for you to come back.
3. If the pharmacist needs to counsel you on the proper use of your medicine, this still has to be done even if you use the drive-thru. If you don't want to do this through the speakers on the drive-thru then you will have to come inside. I'm sorry if that's inconvenient for you, but it will be much more inconvenient for you if you get sick or die because you didn't use your medicine properly.
4. If you choose to be counseled while in the drive-thru, it would be a huge help if you made your kids stop screaming and your dog stop barking.
5. This drive-thru is for prescriptions only. Don't ask me to go and grab you a quart of milk or a bag of chips. If you want to shop, you need to come inside. I am very busy and I don't have time to run all over the store grabbing things for people.
6. If you are stuck behind someone who is taking a long time, perhaps you should come inside. Don't start honking or yelling what's taking so long. Trust me, I won't hold anyone at that drive-thru window any longer than I have to. I am going as fast as I can. It is not my fault that the person in front of you is on a cell phone, can't find their checkbook, is insisting that their insurance should have paid more, etc. You would think they'd have the decency to come inside so they didn't keep the line tied up, but I guess not.
1. The pharmacy drive-thru does not work like a bank. You don't put your prescripton in and get your medicine immediately. We have to do the same things that we would have done if you came inside. It is still going to take 20 minutes, so you'll have to come back.
2. Please get off your cell phone, stop eating, or whatever else you are doing when you pull up to the window. Pay attention to what I am saying and answer my questions. There is a lot of information that we need to verify before we can start processing your prescriptions. If you drive off before I've finished getting this information from you, I will have to just put your prescriptions off to the side and wait for you to come back.
3. If the pharmacist needs to counsel you on the proper use of your medicine, this still has to be done even if you use the drive-thru. If you don't want to do this through the speakers on the drive-thru then you will have to come inside. I'm sorry if that's inconvenient for you, but it will be much more inconvenient for you if you get sick or die because you didn't use your medicine properly.
4. If you choose to be counseled while in the drive-thru, it would be a huge help if you made your kids stop screaming and your dog stop barking.
5. This drive-thru is for prescriptions only. Don't ask me to go and grab you a quart of milk or a bag of chips. If you want to shop, you need to come inside. I am very busy and I don't have time to run all over the store grabbing things for people.
6. If you are stuck behind someone who is taking a long time, perhaps you should come inside. Don't start honking or yelling what's taking so long. Trust me, I won't hold anyone at that drive-thru window any longer than I have to. I am going as fast as I can. It is not my fault that the person in front of you is on a cell phone, can't find their checkbook, is insisting that their insurance should have paid more, etc. You would think they'd have the decency to come inside so they didn't keep the line tied up, but I guess not.
Comment