I Really Need it, but I Don't Actually Want It
I am making a cash authorisation for a customer, he only has to pick it up at our office, and he is standing one block down from there.
The whole time he is on the phone with me, he keeps interrupting what I am asking him to tell me how awful it is that he has no money, he has not eaten for three days, he would be very grateful if I could get him an authorisation on his account so he could get a meal......
I go through his records and the most I can authorise is £45 which is still quite a lot.
The customer refuses, saying it is not enough, he slams the phone down and I cancel the transaction.
Not enough for a meal if he hasn't eaten in three days?Which was what he kept repeating?
Edit keeping within this thread of my own experiences, not starting a different thread for each story.
I am making a cash authorisation for a customer, he only has to pick it up at our office, and he is standing one block down from there.
The whole time he is on the phone with me, he keeps interrupting what I am asking him to tell me how awful it is that he has no money, he has not eaten for three days, he would be very grateful if I could get him an authorisation on his account so he could get a meal......
I go through his records and the most I can authorise is £45 which is still quite a lot.
The customer refuses, saying it is not enough, he slams the phone down and I cancel the transaction.
Not enough for a meal if he hasn't eaten in three days?Which was what he kept repeating?
Edit keeping within this thread of my own experiences, not starting a different thread for each story.
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