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tales of woe and hilarity from the drive-through

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  • #16
    One thing I do at the hotel is if a customer comes up blabbing on the cell phone, I wait until they are off before I start taking information. I have never had to tell them. They seem to get the hint that they won't be able to check in until they get off the phone.

    So far no complaints about me for that.
    To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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    • #17
      Quoth MaseMan View Post
      Maybe I mentioned this elsewhere, but I've seen some of the local grocery stores put up signs at their deli counters that say "We're happy to take your order when you're finished on your cell phone." Maybe some drive thrus should do the same thing. I guess if the customer is on their phone, they are oblivious to it, though.
      I like those. They're a good solution, which of course can only be done when management is actually willing to set those healthy boundaries for the customers.

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      • #18
        Quoth Flood View Post
        But no pants. Just some tiny, tiny shorts. Though it did look like he was wearing furry pants at first glance.
        There was a regular in my store who always wore black spandex bike shorts. This was not a guy who should be wearing spandex bike shorts. (Really, there aren't many.) But he was a really nice guy and spent a ton of money in the music department - seriously, he was probably responsible for them making plan some days. He wore them all the time, too. Weather didn't matter.

        My roommate got me a throw blanket thing for Christmas (cuz I'm always cold). I don't think it has sleeves (haven't opened it yet) but it has some sort of insert that can be microwaved.
        I don't go in for ancient wisdom
        I don't believe just 'cause ideas are tenacious
        It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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        • #19
          Quoth BookstoreEscapee View Post
          He wore [shorts] all the time, too. Weather didn't matter.
          My boss had a friend who ran a small trucking company. Every day of the year he wore shorts (not biker shorts, the ordinary type that ends just above the knee). Could be 25 degrees F and snow up to your @$$ and he'd be out there with his knees showing.

          So one time my boss and I were going somewhere in our work truck and we pull up to a red light next to one of this guy's delivery vans. Boss cranks down the window and hollers "Hey, how's the man with the short pants?" The van's driver was ...

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          • #20
            I would love to see that as a website, too ^_^

            More and more places - including corporate groceries and restaurants -- are doing that here, so there's hope...

            It's best at the smaller places, where they can get quite blunt about it. One here "If you are speaking on your cell phone when you come up to the register, we will take the NEXT person in line. We will help you after you hang up" (or words to that effect)
            "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
            "The difference between an amateur and a master is that the master has failed way more times." - JoCat
            "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
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            "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
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            • #21
              1: I wear sweat pants all the time, when I'm off the clock. They're comfortable and they're flexible, and don't irritate my skin the way denim does.

              2: You got a tip. That was wonderful! As for the cell-phone people? Can't they all just get jammed up or something? I don't go to movies or concerts anymore, and cell-phonies are one of the reasons.
              Customers should always be served . . . to the nearest great white.

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              • #22
                here's another story from the drive through...

                i had a lady come through in a right-side drive car. i'm in the U S of A, so this is kinda an issue. she didn't even make an effort to make the hand-off easier. i had to hop up on the damn window to get her money and hand her the coffee.
                so a note to all you right-side drivers out there. if you're gonna bring your car over the the states, that's ace. but please...don't go through drive throughs with it!
                If you want to be happy, be. ~Leo Tolstoy

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                • #23
                  People get all sorts of douchey in the drive through. Where I work we make a point to ask as many questions to people who are on their cell phones in the DT...if they aren't in the DT and are up front we don't wait on them until they are off their phones. It's an unwritten rule where I work.

                  What I hate are the losers who pull like 5 feet away from the DT and expect one of your coworkers to hold you by the ankles to hand them their order. I refuse and make them stretch. It's not hard to pull up close. M'Kay thanks.

                  Not to hijack your thread but we have this one snooty woman who comes through daily and if there is snow on the actual sill of the DT she makes sure when she hands you her money to push down so hard on your hand until your sleeve is in the snow. I told my manager this and he told me to tell her off and ask her not to come back if she does this again.

                  I think people lose all sorts of sense and manners in a DT.

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                  • #24
                    Quoth zara1269 View Post
                    I think people lose all sorts of sense and manners in a DT.
                    That's assuming they had sense and manners to begin with!
                    It's floating wicker propelled by fire!

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