Wow, what the hell did I do to deserve that?

[scroob]

Ok this customer has a reputation of saying things out of line such as "I want a small coffee french 1 sugar extra light. I like my coffee and my women light." Some people working there (girls) get offended but I've paid this no mind. However today he REALLY crossed the line. I asked him if he wanted something to eat with his coffee and he says and I quote "No, I don't want to end up fat like you." Now I'll admit I am overweight but that does not give him the right to say that. Sadly theres nothing I can do about this because I am not in control of anything at my place of business but thank you for listening to my rant. And to the person who said that, I say "F*** u u have no right to say that to anyone, for any reason. You should be ashamed to talk like that u piece of crap." (That's what I'd say the day I quit this job.)

[MaseMan]

That sucks man. People tend to treat service works like dirt. Just chalk him up to being an a-hole and don't give it another thought.

[tropicsgoddess]

What an asshole! Perhaps he could use a big serving of the with his coffee.

[bankworking]

I don't understand saying things like that in general, but why would you say something so insulting to someone who prepares your food/drink? I'd be reeeealy tempted to do something like, when handing over his drink, say "Just to let you know sir, it is completely against company policy for anyone to spit in customer's drinks." Then smile.

[Food Lady]

and don't give it another thought.

Could someone please tell me how to accomplish this?

[Plaidman]

What, can't do hostile work envoriment? Sure main office will love to ban his butt then face lawsuit.

[Shironu-Akaineko]

"There's just more of me to love, sir."
*Eyes the customer up and down*
"I see you're not very loved. I'm sorry."

[JLG]

What a jerk! The next time he comes in I would be giving him silent service. No hi or thank you. When he places his order I make it and take the money and hand it to him. Sorry he said that to you, it is hard sometimes to just put it behind you and continue with your shift like it did not happen

[Emrld]

I am so sorry that someone was so tactless to say that to you.
Yes, it can be hard to ignore what has been said. Just remember you are a wonderful person who treats others with kindness and respect so you are already ahead of the SC to a happy fullfilling life.

[Amina516]

How about simply telling him, sans emotion if possible, that his comments are inappropriate? Im also in favor or telling the management. He makes everyone uncomfortable and now hes personally insulting you. What a douche.

[ShadowTiger]

Yep. You can do it the easy way, as described with the "Hostile work environment" schtick, or you can do it the fun way. bankworking's way.

Psychological warfare can go a long way. After he insults you, you pause for effect, and slowly begin grinning. Give him his cup of coffee with the most wicked grin on your face, expecting him to drink from it. If he asks you to remake it, keep the grin on. Tell your co-workers that if they see you grinning like that, they should giggle and grin like that too. They don't have to be in the know. It's better if they don't. They just need to grin like that. Think about it.

[Plaidman]

Or giggle. Say with a huge smile and loud voice

"Oh thank you so much for the insult sir! Enjoy the coffee!"

Seriously. Embrass a asshole, they won't come back.

[Andara Bledin]

I do like Plaidman's idea.

He can't even get a reasonable complaint for that one, either.

Bonus points if it's busy and the other customers give him looks.

^-.-^

[Can I Help Your A$$?]

Just keep in mind that most people who behave this way live sad, sad lives.

I mean, think about it: no matter who is reading this. Does anyone here have a friend that says stuff like this to people--without being called on it?

If you do, now is the time to start being part of the solution. A real friend would correct this behavior.

Most likely, unless he is currently a 16 year-old girl, he has few friends.

[Jester]

"Here's your coffee, sir--WHOOPS!--oh, sir, I am so sorry. I really didn't mean to spill that blazing hot coffee all over your crotch. My big fat belly must have gotten in my way. I'm terribly sorry, sir!"