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I was watching the cac for a coworker while they went to take care of something elsewhere.
I had one customer. She came up and tossed her stuff onto the counter. Hm.
Me: Hi, how are you?
Her: Nhm.
Me: *take the first item of the pile and try to scan, but she snatches it from me*
Her: Not THAT. These! *tosses three bra/panty sets at me*
Me: Okay. *I start ringing those up.*
Her: Could you be a LITTLE faster? *asks like two seconds after I've started to scan*
Me: *I don't answer, nor do I attempt to speed up. I'm going as fast as I possibly could*
Her: *meanwhile, she keeping a pile of baby clothing close to her. After I finish ringing the panties, she studies the customer screen and checks the prices. THEN, ONE BY ONE she hands me each baby item. She pauses between every single one to see the price. Some things she tells me to keep, somethings she tells me to take off...THEEEEN: "Can you go FASTER?"
Me: Um. Sure...*But how can I go faster? You are handing me each item one by one...*
Finally, I am able to total out. I skip all the necessary questions and just tell her the total. She has a gift card, so she sees that she can still spend on it. She adds another item to the total. I then complete the purchase, and begin to bag. I slide in the clothing and I pick up the last item to put in to the bag. She snatches it from me, grabs the bag, and then runs off to the escalator, muttering that I was TOO slow.
UGH, I've never been so ticked off in my entire life. Generally, I am a fast cashier and a lot of people had said so because I cut out all the credit card questions and don't chit chat with customers outside of what is necessary. She, in fact, was slowing ME down by handing items to be one by one, checking prices in between. I hate it when customers do that.
I had one customer. She came up and tossed her stuff onto the counter. Hm.
Me: Hi, how are you?
Her: Nhm.
Me: *take the first item of the pile and try to scan, but she snatches it from me*
Her: Not THAT. These! *tosses three bra/panty sets at me*
Me: Okay. *I start ringing those up.*
Her: Could you be a LITTLE faster? *asks like two seconds after I've started to scan*
Me: *I don't answer, nor do I attempt to speed up. I'm going as fast as I possibly could*
Her: *meanwhile, she keeping a pile of baby clothing close to her. After I finish ringing the panties, she studies the customer screen and checks the prices. THEN, ONE BY ONE she hands me each baby item. She pauses between every single one to see the price. Some things she tells me to keep, somethings she tells me to take off...THEEEEN: "Can you go FASTER?"
Me: Um. Sure...*But how can I go faster? You are handing me each item one by one...*
Finally, I am able to total out. I skip all the necessary questions and just tell her the total. She has a gift card, so she sees that she can still spend on it. She adds another item to the total. I then complete the purchase, and begin to bag. I slide in the clothing and I pick up the last item to put in to the bag. She snatches it from me, grabs the bag, and then runs off to the escalator, muttering that I was TOO slow.
UGH, I've never been so ticked off in my entire life. Generally, I am a fast cashier and a lot of people had said so because I cut out all the credit card questions and don't chit chat with customers outside of what is necessary. She, in fact, was slowing ME down by handing items to be one by one, checking prices in between. I hate it when customers do that.
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