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  • Customers Managers and Co-workers(LONG)

    Hey all been a while mostly cause one computer chrashed and i got a new one. So this is the donuts of dunking saga.

    Customers

    Ive had a few dozzies we will start with the annoying and work up.

    People if you see a tip jar dont touch the money in it. I dont care if you want a few pennies to make the correct change for your purchase. You abviously arent going to give us a tip and your stealing from us. I get paid below minimum wage because we get tips. DONT TOUCH IT!!

    We have a lady who is constantly on something comeing in a few times a day everyday. ocassionally she acts like a normal person but normally she is makeing a mess in the bathroom but plugging up the sink. Trying to steal sodas. Trying to get coffee free by makeing the one she has so horrible after drinking half that she thinks shes entitled to a new one. And trying to steal change from the tip jar.

    On that note we also have a group of 3 guys late twenties who come in sompleatly stoned on something to the point of drooling and unable to make compleate sentences. they order food about 5 seperate times. and they never want to pay for the creamcheese/jam/butter/peanutbutter. They always argue about it and unless the maneger is there i normally just say too bad you know you have to pay if you dont want to you get nothing. If manger is there she just gives it to them in any amount they want.

    Ive found a few more old creeps. Ones asking when i or a very and obviously so underage coworker get off our shift or when we work. Ones who act all sleezy but if you just smile and dismiss them normally leave a dollar or more as a tip. And the ones who come back behind the counter who i have to chase out and then i refuse to serve them. I dont care if you want to buy something you do not come into the employee only area just because i was out back trying to get cups and lids to restock with. get out. and after i tell you to get out and you tell me i wasnt there so obviously everything was free im just gonna get madder. Ive told off people for less.

    okay where i work is in a rich snob town. i get they all think they are to important to wait for anything. to bad. this is a coffee shop. we get lots of people in. And during the rushes our drive through line goes into the street. the lobbly line goes out the door. We are constantly understaffed and over worked. yes you ordered food. so did about 10 other people. we go by the first person who ordered not how important you think you are. we give you your drinks first so you can at least drink those while you wait.

    Also sending your kid in who is about 10-13 is not smart. I wont use the credit card you gave them cause abviously they are to young to have one. I will take there order and if we arent busy(meaning dead) I will give them sugar while they wait to screw you with later. if they are alone during a rush it scares me because we have said creepos who like little children and they could be grabbed. I might try to keep an eye on them but i have cofees to make and i have to run around to cook peoples ordered food half the time. so i see them for a few seconds. until its their turn to order. small town does not mean safe.

    We sell munkins in 6's or in boxes of 25 and 50. No you can not get just one with your coffee. Now if you ordered coffee 3 sandwhiches 2 hasbrowns 4 hot chocolates and soda. and you want a munchkin for the little girl in your arms or the puppy in your car sure. youve obviously bought enough that loseing one munchkin to you wont kill us. so either buy a freaking meal or no munchkin for you. i dont care if you bitch the answer is still no. Sure take it to corperate. maybe then thell give us a button to make it possible to sell just one to you for 30 cents. Cause you know they wont go below that.

    We dont sell cokkies we dont sell powered sugared or cinamin donuts we also dont sell coconut donuts. our seasonl items are seasonal and no you cant have them if they are gone. you ask every day. and the answer is always the same. so when you ask today and throw a hissy fit when i tell you no I am not going to be amused or feel sympathetic. in fact until you recover i will take other peoples orders. once you have yourself in control i will ask you how i can serve you and if you ask once more for a cookie I will ignore you until you leave. you arent 5 you drove your self here alone so i am assuming you have no mental defects that cause you to have the memory of a goldfish or youd die in a fiery wreck. gtfo.

    Managers

    I asked you a month in advanced for 2 days off. I asked 2 days before if i was still all set. the day before when you decide to tell me i have to find my own coverage there are going to be issues. I come in and work on my days off and come in early and stay leate. i even cover other peoples shifts and am the only person who will do so. youve said so numerous times. So no. I will not take that. In fact i almost quit. i deffinitly very nearly didnt show up cause i did cut my time short with the person i love and traffic then decided to be a bitch. so i showed up at work at 8 instead of 6 which you had pushed back from the original 3 saying i owed you. no i do not. infact see if i come in early ever again. also if you didnt want to give me more hours when you fired someone when i asked you could have said no instead of we will see. because then hiering 5 people for the 1 person who quit not only gave me more hours it took away hours. fuck you.

    Co-Workers

    K- your slow you dont know what your doing and half the time you forget to even clean the stasions and yet you are a shift leader.

    B- you are new. I dont care how much you think you know you dont. Yelling at me will only piss me off not make me listen to you.

    M- you complain because no one will work for you when you are sick but you wont work for anyone else either shut it. you also got a shift leader position be fore me even though ive been here a year and youve been here for 6 months. so stop whining.

    highschool kids- this is a job. so work. and if i ask you to make a snadwhich for me dont bitch about it. just do it. I am busy and your in a cluster doing nothing.

    blargh needed to vent soo much. As you can see this job is eating my soul so i am currently applying to new places but im staying here till its deffinit i have a new place to work.

  • #2
    I get paid below minimum wage because we get tips. DONT TOUCH IT!!
    I think I know where you work, it is a place with two words that both start with D, am I right? If I am correct, you may consider checking on this policy. I know most of those places are franchise, but I also know that corporate doesn't go for "less than minimum wage" at all. Also, there are laws regarding this - if you make less than a certain percent in tips, in most states, the employer must pay you at least minimum wage. So, in essence, a waitress can be paid $2.13/hr, because she makes most of her money from tips. A doughnut slinger, such as yourself, does not, and I think you need to do some research. This seems way illegal to me.

    Other than that, the only advice I can give is the reason I made it through 8 months on graveyard at that place. "It's illegal to maim or kill my coworkers, it's not nice to throw the boss in the fryer!" over and over in my head.
    "You mean you don’t have the one piece of information you actually need? Well, stick your grubby paws in the crayon box, yank one out and colour me Fucking Shocked Fuchsia." - Gravekeeper

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    • #3
      Wait a minute, you're paid a servers wage?? Because I thought DD was considered fast food more or less. Which means at least min wage.

      And vent away, that's what we're here for.
      A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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      • #4
        its not majorly below minimum wage but it is below and if i worked more shifts than i do or morning instead of night it would actually balance out. but i dont and alas everyone else does so im sol. Yes its the two D place. And it is a franchise. Which is why i cant find a job closer to me cause i cant transfer. we also are a smaller store so we dont make the donuts there is no fryer. however the we do not maim the ignorant is a mantra i can get behind. and my significant other will be pleased with the not going to jail for assalt thing.

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        • #5
          Holy Carp!

          Quoth Dragonfly369 View Post

          We have a lady who is constantly on something comeing in a few times a day everyday. ocassionally she acts like a normal person but normally she is makeing a mess in the bathroom but plugging up the sink. Trying to steal sodas. Trying to get coffee free by makeing the one she has so horrible after drinking half that she thinks shes entitled to a new one. And trying to steal change from the tip jar.
          Do you like to sport fish Babel-fish? I believe that form of "but" is spelled with 2 "t"s.

          Comment


          • #6
            Quoth Stryker One View Post
            Do you like to sport fish Babel-fish? I believe that form of "but" is spelled with 2 "t"s.
            no actually its supposed to be by. And i know my grammer and spelling suck but I cant do much for it. i have dyslexia and i dont cath these things until someone like you who could infer what i meant decides to be a jerk and point it out.

            Comment


            • #7
              Ignore the grammar nazi.

              They're paying doughnut shop workers sub-minimum wage now? And the tips to make up for it come in jar form that has to be split among all the employees? Ain't no way that can be legal.
              Knowledge is power. Power corrupts. Study hard. Be evil.

              "I never said I wasn't a horrible person."--Me, almost daily

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              • #8
                thats how they do it. And we have to keep a long of our tips but seeing as all of the morning crew lies saying they get less than the taxable amount a week the night crew who actually do get less then that get screwed cause managers just say every one is getting that and dont actually do whats there job. ive brought this up with higher up managers and the franchise owners. i however not brought it to coperate because i need my job and they tend to deal with the squeaky wheels by giving the order not to give them any hours till we have to quit without unemployment

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                • #9
                  In Indiana, people working a server wage are paid 2.13 an hour. Any reported tips are then put together, and before a payday, all hours are calculated, then tips. Then, they see if the tips + 2.13 per hour would equal $7.25. If it does not equal minimum wage, or how much you would have made at 7.25, then the employer MUST make up the difference and give it to you. If they do not, then that is a breach.

                  I would most definitely look into the law in your state, then do some quick calculations. If the numbers don't seem right, i'd call a corporate office and ask, nicely, whats up. But make sure you say something like "Maybe my math sucks, and im wondering if you can check it for me, but...."
                  I find that a few of those power hungry corporate people (or any higher ups), enjoy that phrase because it makes them feel "Special" that you are asking them and saying you rely on them.

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                  • #10
                    I don't think Stryker one was being a grammar nazi. I think he/she was trying to make a joke about the "but plugging up the sink" part should be "butt " implying the lady was plugging the sink by using it as a toilet.

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                    • #11
                      we arent getting servers wages. its maybe 50-75 cents an hour less but i who work 3 ish shifts never really gets the amount to make it min wage or i just barely get it and get to hear about everyone else bragging about getting 20 + dollars a day for morning shifts 10 ish a day for middle shift. maybe 3 a day for night shift my shift.

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                      • #12
                        You might contact your local labor board. It's anonymous, and they'll have all the regulations about what is and isn't allowed, and I'm pretty sure that in the setting you're in, you're retail and should be paid full minimum wage.

                        ^-.-^
                        Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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                        • #13
                          If you're not making minimum wage after tips, the company is wrong.
                          If you're only making a "little" below minimum wage, the company is wrong.
                          If you're making "server wage" for working on the register, the company is wrong.

                          Screw corporate. Go to the labor board! Document everything that happens to you after this, because they are not allowed to fire you (or retaliate against you, by doing things like lowering your hours) for being a whistleblower. It's hard to prove in at-will states but it can be done. Be sure to stick to ALL the rules if you do this, because they will probably try to find a reason to fire you.

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                          • #14
                            i am actually going to do just that. hopefully things will get worked out. although i get this sinking feeling tips will be taken away and people will hate me for it but i need real money and not just close to it.

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                            • #15
                              If people will hate you for it, don't tell anyone you are doing it.
                              "I can tell her you're all tied up in the projection room." Sunset Boulevard.

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