Here's a transcript of a voicemail we received at our store, verbatim! Only the names have been changed.
"We went to, I went to your store today and we ordered a cheese Burrito, another cheese Burrito and a winger Burrito. Every Burrito was cold. The, the beans and the cheese Burrito were just like, felt like they, we, they, were out of the refrigerator. The winger Burritos themselves were tiny. We've, I've been coming to your store for awhile or we've, I've noticed the cheese Burritos have been getting smaller and smaller, but this was just outrageous. For a Burrito it was just really, really, bad, upsetting. I usually eat there, but we wanted to get home and watch Lost, a TV program, and, and it was just extremely upsetting. The Burritos were cold. The Burritos were small and even though the cheese Burrito was a little bit bigger than the winger Burritos the, the cheese itself was a terrible quality. It felt like I was eating just the batter of the, of the thing and it was cold. It wasn't even hot, a Burrito is supposed to be hot and it felt disgusting that I have to go to your place and tell the cashier I want a, sometime I even told them today, I said, "I, we want hot Burritos. Make sure it's hot," and it was not hot and, of course, it was the time I went out and you know what, I just want to say we're, I'm never going to return, again. Maybe I can go find another store in our immediate location, but not this store and I hope there's a way I can talk to an operator after this because I'm just really, really arghhh. All right, my number is ***-***-**** if anyone is listening to this. It's, ***-***-****. Hello, are you there? Hello? I think they hung up on...
*call disconnected*
Now I understand that sometimes you can get food from a place and there's a problem with it, so I don't begrudge him for being upset if he got home and the burritos were cold.
But God, know that it's either a "we" or "I" pronoun, it can't be both. And don't sound like a retard when you're making a complaint. We knew who it was the second we heard the voice, he comes in here often and there's definitely something not right with him. He's not overtly rude but he's definitely, and purposefully we know, an unfriendly person, so I only feel half sorry for him.
"We went to, I went to your store today and we ordered a cheese Burrito, another cheese Burrito and a winger Burrito. Every Burrito was cold. The, the beans and the cheese Burrito were just like, felt like they, we, they, were out of the refrigerator. The winger Burritos themselves were tiny. We've, I've been coming to your store for awhile or we've, I've noticed the cheese Burritos have been getting smaller and smaller, but this was just outrageous. For a Burrito it was just really, really, bad, upsetting. I usually eat there, but we wanted to get home and watch Lost, a TV program, and, and it was just extremely upsetting. The Burritos were cold. The Burritos were small and even though the cheese Burrito was a little bit bigger than the winger Burritos the, the cheese itself was a terrible quality. It felt like I was eating just the batter of the, of the thing and it was cold. It wasn't even hot, a Burrito is supposed to be hot and it felt disgusting that I have to go to your place and tell the cashier I want a, sometime I even told them today, I said, "I, we want hot Burritos. Make sure it's hot," and it was not hot and, of course, it was the time I went out and you know what, I just want to say we're, I'm never going to return, again. Maybe I can go find another store in our immediate location, but not this store and I hope there's a way I can talk to an operator after this because I'm just really, really arghhh. All right, my number is ***-***-**** if anyone is listening to this. It's, ***-***-****. Hello, are you there? Hello? I think they hung up on...
*call disconnected*
Now I understand that sometimes you can get food from a place and there's a problem with it, so I don't begrudge him for being upset if he got home and the burritos were cold.
But God, know that it's either a "we" or "I" pronoun, it can't be both. And don't sound like a retard when you're making a complaint. We knew who it was the second we heard the voice, he comes in here often and there's definitely something not right with him. He's not overtly rude but he's definitely, and purposefully we know, an unfriendly person, so I only feel half sorry for him.
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