This lady came up to my counter the other day. I said "Hi how are you?" and she proceeded to say "Over in the vacuums, near the end of the aisle there. That dirt devil. The small red one. There's an empty space under it."
Alright, so far she described part of the vacuum aisle. The displays are on a top shelf while the corresponding boxes to the displays are placed under them.
She stares at me while I try to figure out what she wants. "..Uh..Ok..?" I say, hoping she'll say something else to tell me what she wanted.
She didn't.
Alright. I say "So, did you want me to see if we had any more?"
She nodded like it was so obvious from the way she told me.
I ran over and got the UPC, did a search for it, and it only came up with one, which was the display model. I turned back to the lady who was staring daggers into the screen and I told her we didn't have any(can't sell the displays, no point in mentioning the 'one' is the display).
She asks if we can sell her the display. Blah, this'll be fun
I tell her "No, we can't sell the displays. I've had a customer ask before and they were told we don't sell them.." Lady *STARES* at me "...but I guess I'll call and see what the manager says."
I know what my manager would say, but I'm a lowly cashier, why believe me? So I page her and she comes over.
I told her the customer was wondering if she could purchase the display vacuum. My manager told her no, we don't sell the displays, and she quickly turned on her heel in a fit of anger and walked away without saying thank you or anything.
It just seemed to me like she thought we were out to get her so she couldn't get her vacuum. Oh well.
Alright, so far she described part of the vacuum aisle. The displays are on a top shelf while the corresponding boxes to the displays are placed under them.
She stares at me while I try to figure out what she wants. "..Uh..Ok..?" I say, hoping she'll say something else to tell me what she wanted.
She didn't.
Alright. I say "So, did you want me to see if we had any more?"
She nodded like it was so obvious from the way she told me.
I ran over and got the UPC, did a search for it, and it only came up with one, which was the display model. I turned back to the lady who was staring daggers into the screen and I told her we didn't have any(can't sell the displays, no point in mentioning the 'one' is the display).
She asks if we can sell her the display. Blah, this'll be fun

I tell her "No, we can't sell the displays. I've had a customer ask before and they were told we don't sell them.." Lady *STARES* at me "...but I guess I'll call and see what the manager says."
I know what my manager would say, but I'm a lowly cashier, why believe me? So I page her and she comes over.
I told her the customer was wondering if she could purchase the display vacuum. My manager told her no, we don't sell the displays, and she quickly turned on her heel in a fit of anger and walked away without saying thank you or anything.
It just seemed to me like she thought we were out to get her so she couldn't get her vacuum. Oh well.

People!
Comment