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Some days you can't please anybody
Dear Customers,
I understand that you're all grumpy because the weather turned cold and rainy especially after the nice weekend we had but that was still no reason to turn your wrath on me.
For example:
Jelly Bean Rage
Lady comes up with three bags of Life Saver jelly beans. Then hands me a coupon with Life Saver jelly beans for 39 cents. She had the wrong ones. I inform her of this and then keeps saying "He told me they were the right ones." I offer to get her the right ones and I as I walk way she keeps getting louder. "HE TOLD ME THOSE WERE THE RIGHT ONES!!" I finish up her order and send her on her way.
?????
I finish up this lady's order and begin on the next customer. I see the first lady going over her receipt and I'm just waiting for it. The customer I was ringing up was talking to me about her order so I was kinda busy with that. First lady, who is probably about four feet away says loudly "There's something I don't understand here!" Oookay, I look over at her even though I'm still in the middle of this order here. And that's it. Lady gets her stuff and walks out.
Cigarette Emergency
I was in the middle of a rush of customers and my current customer ran back to get another Easter basket because the one she had was broke. In the middle of this slight break an old broad comes in and asks if we had any newspapers. I look over at the stand and nope, no papers. Then this old hag cuts in the line, takes out an empty pack of Virginia Slim cigarettes and slaps it on the counter. I tell her in a not very nice way that I'm in the middle of an order so she waits. Then she realizes that oh look there's someone behind me. She half-asses apologizes to the lady who said it was okay because really what could she say.
Lady comes back with her basket, then can't find her card. While she's looking the old bitch asks "What the hell is her problem?" I ignore her. Lady writes a check and I make sure that I take my time writing the stuff down from her license. Just as I was finishing up my relief comes up so I can go on break. As he walks up the old lady that death forgot asks him if he can help her. I sign off the register and walk away not saying a word to her.
These three were just between lunch and break. Luckily there were more nice people who made up for the nut jobs.
I understand that you're all grumpy because the weather turned cold and rainy especially after the nice weekend we had but that was still no reason to turn your wrath on me.
For example:
Jelly Bean Rage
Lady comes up with three bags of Life Saver jelly beans. Then hands me a coupon with Life Saver jelly beans for 39 cents. She had the wrong ones. I inform her of this and then keeps saying "He told me they were the right ones." I offer to get her the right ones and I as I walk way she keeps getting louder. "HE TOLD ME THOSE WERE THE RIGHT ONES!!" I finish up her order and send her on her way.
?????
I finish up this lady's order and begin on the next customer. I see the first lady going over her receipt and I'm just waiting for it. The customer I was ringing up was talking to me about her order so I was kinda busy with that. First lady, who is probably about four feet away says loudly "There's something I don't understand here!" Oookay, I look over at her even though I'm still in the middle of this order here. And that's it. Lady gets her stuff and walks out.
Cigarette Emergency
I was in the middle of a rush of customers and my current customer ran back to get another Easter basket because the one she had was broke. In the middle of this slight break an old broad comes in and asks if we had any newspapers. I look over at the stand and nope, no papers. Then this old hag cuts in the line, takes out an empty pack of Virginia Slim cigarettes and slaps it on the counter. I tell her in a not very nice way that I'm in the middle of an order so she waits. Then she realizes that oh look there's someone behind me. She half-asses apologizes to the lady who said it was okay because really what could she say.
Lady comes back with her basket, then can't find her card. While she's looking the old bitch asks "What the hell is her problem?" I ignore her. Lady writes a check and I make sure that I take my time writing the stuff down from her license. Just as I was finishing up my relief comes up so I can go on break. As he walks up the old lady that death forgot asks him if he can help her. I sign off the register and walk away not saying a word to her.
These three were just between lunch and break. Luckily there were more nice people who made up for the nut jobs.
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