Remodeling the 'Mart = Huge Friggin', Earth-Shattering Deal!

[sweetj82]

Interesting, sounds like they're switching you to the currently standard layout. Here in Phoenix, they're doing a lot of experiments, one store has the photo department in the middle opposite electronics, another has books and stationary over there, most stores are like what yours is becoming, or some variant of the above. Raintree has the most unique layout, basically the grocery side is a grocery store, complete with pharmacy and pets over there between the main grocery aisles and apparel, though books, cards and stationary are where pharmacy and pets are usually at as if they had no where else to put them. Oh, and layaway was converted to photo lab and site to store, it looks very sharp, and makes good use of the space.
)."

when we do our remodel in a few months that is what our layout will be.

we were told the store will be closed for 3 or so days

[Irving Patrick Freleigh]

Chuckles, "For WalMart it is, considering how old and scummy some of their stores look, updating them is important for sales (which is why i wonder how long until K-Mart dies)."

I'm surprised K-Mart is still around.

[sweetj82]

when we went through our last remodel it was a mess. the group in charge ended up getting fired in the middle of it. the next group that came in was awesome.

as soon as the new group came in it was like a new place. we had people just walking around with maps and a cart of refreshments.

[draftermatt]

Our local Wal-Mart did a remodel last year, we dealt with it, it was irritating trying to find some stuff, or dodge construction material, but we dealt with it.

I overheard a woman bitching "why don't they just close the store down when they do this?" She didn't like my response of "oh there's an idea, then you'd be bitching because the Wal-Mart is closed"

[sweetj82]

Our local Wal-Mart did a remodel last year, we dealt with it, it was irritating trying to find some stuff, or dodge construction material, but we dealt with it.

I overheard a woman bitching "why don't they just close the store down when they do this?" She didn't like my response of "oh there's an idea, then you'd be bitching because the Wal-Mart is closed"

some people did bitch when my store was closed b/c there was a bad accident right out in front that 2 people died.

some lady threated to sue us and all

[Jay 2K Winger]

What none of us get is how they miss the pharmacy. The old pharmacy is boarded off so the construction guys can do their thing without having people walk up and ask for prescriptions to be filled. Meanwhile, a large, very fugly grey box has been constructed on the GM side by the checkouts. It has huge black letters that spell out "PHARMACY" and "RX". Seriously, you cannot miss this monstrosity or the fact that people are lined up into the main isle holding pill bottles. Yet they still walk past it, into the shampoo/vitamin, etc isles and ask one of us where the pharmacy is.

We had something like that at the wholesale club when the pharmacy was still there. This was well after the remodel had finished and months after the pharmacy had been open. I'm at the express register, standing at the end of the belt, waiting for a customer to come along so I can help them.

SC walks up.

SC: "Where's the pharmacy?"
* Jay turns around slowly, turning his gaze upward at the big, big sign that reads PHARMACY not ten feet away.
J2K: "...I think it's under the big sign that reads 'Pharmacy.'"
* SC CBF's and walks away.

Yeah, I got in trouble for the sarcasm, which I should have seen coming, tbh.

[ShinyGreenApple]

It got better today. One of the techs/cashiers who works Pharmacy came into the break room today, shaking her head. Her eyes were bulging out. Remodel has moved some of the medication and band-aid type stuff in the past two days, meaning customers 'can't find it'. So they march up to the Pharm box and angrily ask her if she and her associates are "Keeping all the stuff that was out there in that box with you?!?!"

She said she's been getting it. All. Day.

[Irving Patrick Freleigh]

I seem to recall that when the local All Fart Supercenter was being remodeled, the optical department was housed in a 2x4 and plywood enclosure for a time.

[SG15Z]

Ah yes the two Wal Marts in my area just finished tehir re-models. Though I am annoyed as they just remodeled these two like 2 years ago but whatever. I have to say they do look REALLY nice inside now. Good choice of colors and decor. I still don't like shopping there but it does look nice.

My store went through a remodel back in the fall of 2007. Our customer Service desk moved from the corner of the store to right by the checkstands. And I STILL get people asking me where we moved the service desk! They moved around our product in weird locations now. Our crackers and cookies or over between frozen and pet food and the chips and sodas are on the opposite side of the store. No one can EVER find cookies or crackers. Really annoying, but still I was just happy when the remodel was over. All the saw dust was getting annoying.