I Can't Remember Everyone

[purplecat41877]

Yesterday, a customer wanted matches and she looked under 30 so I asked her for ID. The customer told me that she was in there all the time, I knew her, and that she lived around the corner. She even told me that I told her that there wouldn't be a problem if she didn't have ID even though I'm pretty that I wouldn't say that about age restricted products. Somehow, the FEM knew the customer was of age and she got her matches.

There are quite a few regular customers that I do recognize. Also, the FEM informed the customer that I was just doing my job.

[Sterlingbond]

With any luck, she'll burn herself striking the match that she was going to use to set fire to her house in order to commit home insurance fraud, and consequently sue your store for selling her the matches without making her present proof of age in the first place


Honestly though, its quite a pet peeve of mine when employees let the rules slide for people they know. I understand that they think you're cool for it, but it pisses the rest of us uncool people off. Reminds me of something that happened to my brother a while back.

First off, my brother is about 8 years older than me. I'm going to be 23 this year, he'll be 31. Anyway, we were having a get-together at our house a few years back when i was in high school. i was around 16 i'd guess, which would make my brother roughly 25. He does not look young for his age. Anyway, he was in charge of going to the liquor store to pick up a bottle or two and a case of beer...something like that anyway. I went with him and waited in the car. Anyway, he comes out of the store without the items, and hes got the "fuck this place" look in his eye. I ask him whats up and this is what i get. "Well, i was in line to pay, and the cashier didn't card the girl in front of me, no big deal right? Well, i get up there and i get carded. I ask the cashier "Arent you supposed to card everyone? and the cashier told him, and somehow i remember this verbatim "I don't need to card her because i know her" " My brother ended up going to another store across town.

I realize it seems petty, but its store policy, that means IT APPLIES TO EVERY CUSTOMER!

[Magpie]

I'm guessing that "But you said I didn't need to" is the new variant on "But he/she/it said I didn't need to". Good riddance.

[Dips]

She actually tried to convince you that you'd told her she didn't need ID? What a liar she is.

[Exaspera]

She actually tried to convince you that you'd told her she didn't need ID? What a liar she is.

Sounds like my ex.

[bainsidhe]

You card for matches? Hmm, kinda weird. We always sold lighters and matches without ID because you could be using them to light candles. Even though we only sold them in the cigarette lane. And the customers were buying them along with their cigs. Hey, they could have a candle hidden somewhere!

[Android Kaeli]

I think at the Wally World closetest to me the only place that someone can buy matches and lighters is at the smoke line. Even if someone isn't going to use matches/lighters for smokes they still card you, I think anyways. I only use matches for candles, and I still have a big case of them.

I get that "You don't need to see my ID" for checks every so often, I also don't have to take the check either.

[Kristev]

I just solve the problem by buying an "Aim and flame" every so often. I haven't got the dexterity needed to use matches without burning myself.

[Astaroth]

I find it weird that you guys card for matches. I had people selling those to me when my Mother would send me to the store so she could light the BBQ when I was 10 years old! Actually, that's kind of bad now that I think about it.

Don't you just LOVE customers who invent relationships with you to get what they want? I've had "Oh, I know your Aunt/Mom/Cousin" before. It's so random.

[Cashier]

I get that all the time, customers telling me they come into my store every day and that I should know them by now.

We see 500+ people a day. I'm not going to remember someone who looks just like everyone else.

That excuse must have worked somewhere for them before if they were trying it on you.

[BrenDAnn]

Add me to the list of people that gets customers all the time thinking I should KNOW them. Of course, the last guy that said something, I informed him that the ones that complain about it, I ID more, just because it bugs them. You can't imagine the expression that came across his face! Yes, yes, I can be evil sometimes. After all, how else am I supposed to get through the day?

[Lots42]

Don't you just LOVE customers who invent relationships with you to get what they want? I've had "Oh, I know your Aunt/Mom/Cousin" before. It's so random.

I got people whom I knew from before trying to get benefits. Only problem is, they treated me like crap before.

DENIED.

If 'you' are going to try to get something for nothing, at least put some effort into it.

[chainedbarista]

i agree; when you see upwards of 200+ people per day, there is no way you'll remember them all and for anyone to think you will is asinine.

only the very memorable (good and bad) fall into that category, which limits it to <20 in most cases.

[infinitemonkies]

I think it's odd that around here you have to show id to buy matches or lighters, but not to buy barbecue lighters or those 8"+ matches.

A while back, during a power outage, a co-worker of mine went to his nearest c-store (which did have power) to buy some matches and candles. The sale was refused because he'd forgotten to bring his id. It was the first time he'd ever been carded there, and he'd bought cigarettes there almost every day for over a year.

[Dips]

Best people to complain to about carding for matches are the people who made the rules. And chances are they aren't reading this thread.

But as for people expecting us to remember them? That happens to all of us. I'll send an email and weeks later get a reply that carries on as if I've done nothing in the weeks in between but wait in anticipation of that one reply. Just "Yes. I tried that. Now what?" without any of the prior emails pasted at the end so I can refer to them and refresh my memory. I want so much to send back a message that says "Who the hell are you and what the heck are you talking about?" but, you know, I can't.

purplecat's customer took it one further, though. By lying through her teeth and telling her she said something that we all know purplecat would never say.