I was walking into the pub, and was heading towards the bar so I could go out the back to get changed, when all of a sudden, I heard:
SC: WHEN AM I GETTING MY REFUND YOU USELESS LITTLE WITCH!?!?!
I look, and I see a lady (the SC) following a co-worker across the pub. CW looks extremelly stressed and fed up.
CW: I will get your refund when you speak to me with some respect!
SC: DON'T YOU TALK TO ME ABOUT RESPECT! I WANT MY REFUND!
CW walked behind the bar, processed the refund and handed her the money, very quickly.
CW: There's your refund! Feel free to leave at any time!
SC: Your attitude is terrible! You need to improve it!
CW: I am just talking to you the exact same manner you have! It's not very nice is it?
SC: Well, I never!
The SC stormed out, talking her husband with her.
CW: I'm going to a cigarette!
I followed her out the back. CW is normally the sweetest thing with customers, so to walk in to her yelling at a customer was very out of character. I found out what happened.
The SC believed her fish was overcooked. It was not, but none the less, CW offered her a replacement meal. This, for some reason offended the SC. CW offered her a free dessert. This offended her even more. CW offered her a refund. The SC still didn't accept this, and went into a full scale rant about what an evil person CW was, and how she was keeping the overcooked fish to send to the police just in case she got food poisoning.
CW walked away from her. The SC followed, still ranting and raving, and then decided she would take the refund afterall, while calling CW names like "witch" and "tart".
CW was not impressed, and began to lose it with the SC.
That's a nice omen. Before you have even started work, you witness an SC going psycho.
SC: WHEN AM I GETTING MY REFUND YOU USELESS LITTLE WITCH!?!?!
I look, and I see a lady (the SC) following a co-worker across the pub. CW looks extremelly stressed and fed up.
CW: I will get your refund when you speak to me with some respect!
SC: DON'T YOU TALK TO ME ABOUT RESPECT! I WANT MY REFUND!
CW walked behind the bar, processed the refund and handed her the money, very quickly.
CW: There's your refund! Feel free to leave at any time!
SC: Your attitude is terrible! You need to improve it!
CW: I am just talking to you the exact same manner you have! It's not very nice is it?
SC: Well, I never!
The SC stormed out, talking her husband with her.
CW: I'm going to a cigarette!
I followed her out the back. CW is normally the sweetest thing with customers, so to walk in to her yelling at a customer was very out of character. I found out what happened.
The SC believed her fish was overcooked. It was not, but none the less, CW offered her a replacement meal. This, for some reason offended the SC. CW offered her a free dessert. This offended her even more. CW offered her a refund. The SC still didn't accept this, and went into a full scale rant about what an evil person CW was, and how she was keeping the overcooked fish to send to the police just in case she got food poisoning.
CW walked away from her. The SC followed, still ranting and raving, and then decided she would take the refund afterall, while calling CW names like "witch" and "tart".
CW was not impressed, and began to lose it with the SC.
That's a nice omen. Before you have even started work, you witness an SC going psycho.
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