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Yesterday in concession I had a lady and her daughter come up and buy a pretzel. After I had made one for her (actually her daughter), she gives me a smile 
and says I'm going to hate her. She tells me I put too much butter on the pretzel. And yes, I absolutely hate having to do orders twice. This stupid moron could've told me that she didn't want too much butter on her dam pretzel. On top of that, the pretzels were sort of breaking apart (they are soft pretzels) and I was having a bit of trouble putting them in a pretzel bag.
So I go and make her another pretzel and this one breaks too. 1 tiny little piece falls on the counter, and she gives me another smile and says that it fell on the counter, and I point out to her that its in a pretzel bag and only 1 piece fell on the counter. No doubt she was about to ask me to make another pretzel, the last one in the holder. At this point I did not have a smile on my face 
and I had to turn away. Well, this is where she made her mistake, because she probably could've asked me to make another pretzel, but she didn't, and instead she went to her movie and mumbled something, and no this time she wasn't smiling, 
therefore she technically has no right to complain to management. At this point I didn't give a dam. Maybe I did not provide excellent customer service, according to her standards, but I should not have to make her stupid order 3 times. Her problem was that she was just too dam picky. I can just imagine how she must be when she goes out to a restaraunt.
I absolutely hate picky people. This is not a fucking restaraunt and I am not a chef who is here to cook your food a special way. She got what was coming to her in my opinion, and I am 100% positive she won't get food poisoning from the pretzel, but here's hoping the stupid bitch gets it anyway for being a sucky customer. We never would've had this problem had she told me the first time, "Please do not put too much butter on the pretzel", but we know how stupid customers are.
As for the counters, we keep them clean, and I personally would've not said anything, especially after having the poor movie theatre employee who makes only minimum wage, make another pretzel. Our counters are clean, and I seriously for some crazy reason have never seen so much as a fly on our counters. So this is for all you pretzel eaters (the ones who happen to be sucky customers that is) Take your dam pretzel and shut up!
And yeah, I kinda figured she felt she was in the wrong later, because she did not complain. But she did wait til the end of her movie to get a refund. And she wasn't even woman enough to come up to my stand. Probably best, as I didn't feel like dealing with her again.
She was seeing Shrek Forever After. Maybe she felt she was eating something disgusting that an Ogre might eat? Just because 1 small piece fell on the counter?
By the way, did I mention that I HATE PICKY PRETZEL EATERS?!
and says I'm going to hate her. She tells me I put too much butter on the pretzel. And yes, I absolutely hate having to do orders twice. This stupid moron could've told me that she didn't want too much butter on her dam pretzel. On top of that, the pretzels were sort of breaking apart (they are soft pretzels) and I was having a bit of trouble putting them in a pretzel bag. So I go and make her another pretzel and this one breaks too. 1 tiny little piece falls on the counter, and she gives me another smile
and says that it fell on the counter, and I point out to her that its in a pretzel bag and only 1 piece fell on the counter. No doubt she was about to ask me to make another pretzel, the last one in the holder. At this point I did not have a smile on my face and I had to turn away. Well, this is where she made her mistake, because she probably could've asked me to make another pretzel, but she didn't, and instead she went to her movie and mumbled something, and no this time she wasn't smiling, therefore she technically has no right to complain to management. At this point I didn't give a dam. Maybe I did not provide excellent customer service, according to her standards, but I should not have to make her stupid order 3 times. Her problem was that she was just too dam picky. I can just imagine how she must be when she goes out to a restaraunt. I absolutely hate picky people. This is not a fucking restaraunt and I am not a chef who is here to cook your food a special way. She got what was coming to her in my opinion, and I am 100% positive she won't get food poisoning from the pretzel, but here's hoping the stupid bitch gets it anyway for being a sucky customer. We never would've had this problem had she told me the first time, "Please do not put too much butter on the pretzel", but we know how stupid customers are.
As for the counters, we keep them clean, and I personally would've not said anything, especially after having the poor movie theatre employee who makes only minimum wage, make another pretzel. Our counters are clean, and I seriously for some crazy reason have never seen so much as a fly on our counters. So this is for all you pretzel eaters (the ones who happen to be sucky customers that is) Take your dam pretzel and shut up!
And yeah, I kinda figured she felt she was in the wrong later, because she did not complain. But she did wait til the end of her movie to get a refund. And she wasn't even woman enough to come up to my stand. Probably best, as I didn't feel like dealing with her again.
She was seeing Shrek Forever After. Maybe she felt she was eating something disgusting that an Ogre might eat? Just because 1 small piece fell on the counter?
By the way, did I mention that I HATE PICKY PRETZEL EATERS?!
I hate when they ask for the pickle at the bottom of the bucket (this never happened to me but to 1 of my friends about 10 years back and if they did ask for that I would tell them no), I hate when they take 5 minutes to make up their minds for food. And I especially hate when some health nut comes up and asks what we put in our food? I don't give a fuck, and if you can't eat certain foods, it certainly ain't my responsibility to make sure you don't eat them. 
your guts out! 
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