Mystery Coupon

[arminius58]

So I thought I would pass this gem along that happened to me at work earlier today. I had a customer call up and ask about a coupon that I'm pretty sure they just made up.

Me: *spiel*
SC: Yah, I want you to explain to me how this coupon works, it says I get a free pizza.
Me: I say ok, can you read to me exactly what the coupon says.

I do this because we have quite a few different type of school coupons that float around and change each year and from group to group. Some give free mediums, free larges, one topping, multiple topping. So I just have the people read to me exactly what it says on the card or sticker.

SC: It says I buy a regular pizza at menu price.
Me: Umm, ok, and what else does it say?
SC: Thats it all it says is I buy a pizza at regular menu price.
Me: *horribly confused at this point* So the coupon only says that you can buy a pizza at regular menu price and doesn't say anything about a free pizza.
SC: Yah, thats right.
Me: Ok then I'll be honest I don't understand your question anymore.
SC: Fine *click*

Am I the only person that is horribly confused by this, does it not seem that he somehow got a coupon saying he was allowed in the store to buy a pizza. Ohh, and part of the reason I also make people read exactly what it says on their card is that I've managed to catch a lot of people that purchased the card a couple years ago, and just kept saying they had it. I love catching the liars.

[malmalthekiller]

That's very weird....maybe he was reading a circular and thought that part was a coupon? Although, I can't see how he did, seeing as though he didn't even read you a price.

[Sleepwalker]

It sounds like a buy one get one free coupon that he was too dumb to explain.

[BrenDAnn]

Coupons, oh, don't get me started on coupons. People either only read part of it, or just see the word FREE or 1/2 OFF and go with that. Half of the time, they don't read to see if it has to be a specialty, or a single topping, or whatever, they just give us the coupon. Sometimes I REALLY wish coupons didn't exist!

[Exaspera]

Good idea having the customer read the thing back to you, though!

[Android Kaeli]

While I love the general concept of coupons, which does give repeat customers quite often, I don't like the customers that come with them sometimes. Have had people try to give me coupons for Product A when they're buying Product D, or get angry when I say I can't take the coupon that expired a year ago.