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I get SCs at work and I keep telling myself to post these stories, but I always forget! So, I have a couple to tell.
Bitchy Dia-beetus Lady
So a lady comes through Drive Thru (DT).
Me= Who else?
BDL= the SC
*BEEP*
Me: *opening spiel*
BDL: Large unsweet tea with a lemon and *insert other food here*
Me: *thinking that I missed something* "Is everything on your screen correct?
BDL: Yes.
That is important. So, the rest of the transaction goes on normally and she departs. Minutes later, she storms in to the Front Counter (FC)
BDL: "IT'S BEEN EVERY DAY THIS WEEK! I ASK FOR A LARGE UNSWEET TEA WITH LEMON AND SIX EQUAL AND I NEVER GET THE EQUAL!"
Me: *Knowing that she screwed up and not me because she confirmed that everything was correct, but not wanting to put up with crap* "I can remake it for you if you would like,ma'am."
BDL: "JUST GIVE ME THE EQUAL! SIX OF THEM!"
Me: *I hand her the equal*
BDL:*Proceeds to open the equal and fling it everywhere as she puts it in. She leaves the Equal packets ont he counter, on the floor, and throws them everywhere. She mixes her drink, but splashes large amounts on my counter. When she is done making a scene, she storms out of there*
Me: "Have a nice day!"
After that, I was talking to a coworker about the incident.
Me: "I was about to say 'make more of a mess and I will take your hand off,'"
CW: "She might lose her hand anyway. She has diabetes."
As if that makes me feel sorry for her and makes me feel bad for what I said. I have a grandfather with diabetes and he would not put on a scene like that. Having a disease does not excuse someone from common courtesy.
Someone needs to take a chill pill
This is a mixture of Sucky Customer and Cursing Out Coworkers
So today, I was working FC. There were two people in DT and two people in Grill, plus a manager up front. In the grill area, one person was making sandwiches and calling out for food that they needed and the other person was completely ignoring the call outs. We ran out of food quite a few times before I was switched to Grill. Before my transfer, this occurred.
We ran out of McSkillet Mix, so we had to pull a DT customer forward. Unfortunately, the wait was about four minutes, not even. So, the mix was done, the food was made (fresh btw. Everything was fresh! We even gave him a hash brown that JUST came up to make it up to him), and I was sent out to hand him the food.
Me: "Sorry about the wait. Everything is really hot so be careful."
SC:"Yeah." *snatches the bag from me, throws the bag into the passenger seat, and takes off, but not before squealing his tires.*
I walked back in.
"Oh my gosh. People really need to take a chill pill! May I recommend Prozac or more sex?"
My coworkers busted out laughing because they heard the tires squeal from inside.
Bitchy Dia-beetus Lady
So a lady comes through Drive Thru (DT).
Me= Who else?
BDL= the SC
*BEEP*
Me: *opening spiel*
BDL: Large unsweet tea with a lemon and *insert other food here*
Me: *thinking that I missed something* "Is everything on your screen correct?
BDL: Yes.
That is important. So, the rest of the transaction goes on normally and she departs. Minutes later, she storms in to the Front Counter (FC)
BDL: "IT'S BEEN EVERY DAY THIS WEEK! I ASK FOR A LARGE UNSWEET TEA WITH LEMON AND SIX EQUAL AND I NEVER GET THE EQUAL!"
Me: *Knowing that she screwed up and not me because she confirmed that everything was correct, but not wanting to put up with crap* "I can remake it for you if you would like,ma'am."
BDL: "JUST GIVE ME THE EQUAL! SIX OF THEM!"
Me: *I hand her the equal*
BDL:*Proceeds to open the equal and fling it everywhere as she puts it in. She leaves the Equal packets ont he counter, on the floor, and throws them everywhere. She mixes her drink, but splashes large amounts on my counter. When she is done making a scene, she storms out of there*
Me: "Have a nice day!"
After that, I was talking to a coworker about the incident.
Me: "I was about to say 'make more of a mess and I will take your hand off,'"
CW: "She might lose her hand anyway. She has diabetes."
As if that makes me feel sorry for her and makes me feel bad for what I said. I have a grandfather with diabetes and he would not put on a scene like that. Having a disease does not excuse someone from common courtesy.
Someone needs to take a chill pill
This is a mixture of Sucky Customer and Cursing Out Coworkers
So today, I was working FC. There were two people in DT and two people in Grill, plus a manager up front. In the grill area, one person was making sandwiches and calling out for food that they needed and the other person was completely ignoring the call outs. We ran out of food quite a few times before I was switched to Grill. Before my transfer, this occurred.
We ran out of McSkillet Mix, so we had to pull a DT customer forward. Unfortunately, the wait was about four minutes, not even. So, the mix was done, the food was made (fresh btw. Everything was fresh! We even gave him a hash brown that JUST came up to make it up to him), and I was sent out to hand him the food.
Me: "Sorry about the wait. Everything is really hot so be careful."
SC:"Yeah." *snatches the bag from me, throws the bag into the passenger seat, and takes off, but not before squealing his tires.*
I walked back in.
"Oh my gosh. People really need to take a chill pill! May I recommend Prozac or more sex?"
My coworkers busted out laughing because they heard the tires squeal from inside.
!!!). It pisses me off, but there's nothing I can do about it except not frequent those places or find an alternative; ie, salad. And lots of it. Would I go in and make a scene about "ragh ragh ragh your restaurant is so insensitive for not catering to celiac people I hate you guys screw you with a rusty icepick!" No.
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