Sending out shipments everyday is alot of work, and sometimes there are mistakes. this one mistake was stupid (not me being stupid but just a silly mistake). This guys email is his first initial and his last name, like iSmith@hurhur.com. well I accidently wrote rsmith@hurhur.com. now, this normally isn't a big deal, especially since the guy who ordered it is getting the package the very next day, but apparently the other email "rsmith" exsists and he called us to ask what was going on.
Simple answer right? tell the guy the email was wrong, sorry for the mix up, don't worry about it. but no... this guy wants a fight. so what does he do? he hunts down the ismith guys phone number and address and proceeds to call him and complain to him about getting an email... he got ONE FRIGGEN EMAIL from us saying a package was on the way. the address isn't his, the name isn't his, but he yells at ismith asking why he is sending him shit...
So in turn my boss comes over to double check, again, the address to make sure the crazy guy is just being crazy. turns out he was being crazy, but after checking what ismiths address says he proceeds to berrate me about a mess up on the address. what mess up? I didn't capitalize the R in "rd".... yes, apparently that doesn't look professional. even though once it's printed the UPS label makes it all caps anyway. really? Rd is mroe professional than rd? what difference does that make.
Regardless of that dumb comment the guy got his package this morning, but this rsmith guy is still being a pain... why? why does he even care!?
Simple answer right? tell the guy the email was wrong, sorry for the mix up, don't worry about it. but no... this guy wants a fight. so what does he do? he hunts down the ismith guys phone number and address and proceeds to call him and complain to him about getting an email... he got ONE FRIGGEN EMAIL from us saying a package was on the way. the address isn't his, the name isn't his, but he yells at ismith asking why he is sending him shit...
So in turn my boss comes over to double check, again, the address to make sure the crazy guy is just being crazy. turns out he was being crazy, but after checking what ismiths address says he proceeds to berrate me about a mess up on the address. what mess up? I didn't capitalize the R in "rd".... yes, apparently that doesn't look professional. even though once it's printed the UPS label makes it all caps anyway. really? Rd is mroe professional than rd? what difference does that make.
Regardless of that dumb comment the guy got his package this morning, but this rsmith guy is still being a pain... why? why does he even care!?
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