you aint bright, are you

[smileyeagle1021]

OK, I had a deaf user last night who... well, wrong kind of special.
He connects to me, I see he isn't registered, so I send the spiel about "The FCC now requires all relay users to be registrers, please respond with your full name, address, and email address so we can register you and proceed with the call"
His response, oh, if I can't call that number try this one, and gave me another number.
I respond "You must be registered to call using the relay system, this is mandated by the FCC effective November 11th 2009. Please respond with your name, address, and email address to register and continue your call"
He replied by trying to give me yet another number to call.
So I send through "I'm sorry, without registering we are unable to process your call. To register please visit (website)." And killed the connection.

5 minutes later, he calls again, does the exact same thing.
And then again 5 minutes after that.
And against 5 minutes after that.
... and yet again...
and again...

he did it at least 7 or 8 times before finally giving up.

Seriously dude, it does not matter what number you are calling, if you are calling through us, you must be registered... we were very clear that you can't use us without registering... why did you think that just trying different numbers would make us cave and let you make a call without registering?

[Peppergirl]

Christ! He could have been finished registering by the time it took to keep trying to get around the system, right?

Gotta love SC logic.

Total fail. What a fuckwit.

[smileyeagle1021]

Pepper, it takes maybe 60 seconds to register... instead he spent over half an hour trying to get around it.

[Peppergirl]

Pepper, it takes maybe 60 seconds to register... instead he spent over half an hour trying to get around it.

I always enjoy hitting the mute button and laughing manically when a customer pulls this kind of shit.

And then, once they're caught and have realized they've wasted a ton of time for nothing - they decide to try to hurry me along.

Yeah, not happening. Just makes me move slower. Aint karma a bitch?

[infinitemonkies]

Moron or scammer? (erm, well, scammer who is also a moron)
This sets my bullshit senses a-tingling.

[Magpie]

Did you encounter him 7 or 8 times? Because I would imagine that other operators probably had to deal with him too... that takes a special kind of persistence to do. (And no, it's not a good "special")

[MrsEclipse]

It's the kind of special that gives short-bus veterans like me a bad name.

[Mongo Skruddgemire]

Really? You now have to be registered to use the relay system? You're not just toying with my feelings? <grin>

I have LONGED for such a day.

[PepperElf]

sounds like maybe he was one of the people who wanted to use the system ... or rather abuse it... to send someone horrible calls?

[Whiskey]

They're finally making people register?! Ah! If I hadn't been terminated, I'd see about getting another relay position. Great job, if not for the scammers.

[HawaiianShirts]

My guess would have been cluelessness (though, with that many attempts, a scammer is probably more likely). Someone who did that once or twice could have just seen Smiley's response and not really read it. They only caught the "can't do it" part, and since they've only encountered two problems in this situation before, they automatically assume that it's one of the same problems: bad phone number or busy line. So, naturally, they bring up the solution that's always worked before: different number. They're too wrapped up in something else (perhaps the reason they're making the call or some distraction we can't see) to think that something new might be happening to cause this difficulty.

It's kind of like the people who blame all of their computer problems on virus infections, just because the first computer problem they ever had was a virus.

That doesn't make it any less stupid, of course, but it's a plausible explanation that stems from chronic not-paying-attention.