Tweet
Apparently, yesterday, or at least some time this past weekend, we got a call from some woman who purchased a piece of furniture from us, evidently put it together and got some use out of it, and now wants to return it because it's a "piece of crap."
She apparently doesn't have her receipt, but she "knows" she bought the furniture within the last 90 days, so she should be okay to return it. Yeah, and I know I'm going to give it to Ellen Page doggy style tonight. Oops, no, sorry, that's not true. Guess what else probably isn't true?
This woman also does not know the name of the item she bought, because she apparently does not have a receipt and threw the packaging away, so we had to guess at it. If she paid by check or card, we might be able to look up her receipt. But--and this is what's screaming "scammer!" to me--she only wants cash. Which policy dictates she should not receive because:
Also, she tried pulling something else in the past. She called us irate claiming we charged her for a pair of shoes she didn't buy, so we looked at camera footage from when she was in the store, and we saw the pair of shoes in question clear as day in her shopping cart.
And I would've had to assist this woman with her return if she stopped in while I was at work. She didn't. But still she's probably going to be offered a gift card or something else that, IMO, she should not be getting.
She apparently doesn't have her receipt, but she "knows" she bought the furniture within the last 90 days, so she should be okay to return it. Yeah, and I know I'm going to give it to Ellen Page doggy style tonight. Oops, no, sorry, that's not true. Guess what else probably isn't true?
This woman also does not know the name of the item she bought, because she apparently does not have a receipt and threw the packaging away, so we had to guess at it. If she paid by check or card, we might be able to look up her receipt. But--and this is what's screaming "scammer!" to me--she only wants cash. Which policy dictates she should not receive because:
- if she paid with cash, we won't be able to look up the receipt, so she probably would not get a refund, and
- all refunds are given in a form consistent with payment (card refunds get credited to your account or your credit card, checks get refunded to your checking account).
Also, she tried pulling something else in the past. She called us irate claiming we charged her for a pair of shoes she didn't buy, so we looked at camera footage from when she was in the store, and we saw the pair of shoes in question clear as day in her shopping cart.
And I would've had to assist this woman with her return if she stopped in while I was at work. She didn't. But still she's probably going to be offered a gift card or something else that, IMO, she should not be getting.
Comment