Tweet
Ugh....I was extremely stressed today due to a non-work related issue (that has since been taken care of), so it didn't take a lot to get me worked up.
First of all, the proper way to get my attention is to approach me and politely ask for assistance. Appearing out of nowhere and shouting a question - startling me in the process - is not the right way.
Second, when I walk you right to the product you are looking for and point it out to you, do not tell me you are all set, then come back and say that's not what you wanted. Guy was looking for coin envelopes, which I showed him (despite his utter inability to explain what he wanted in any more precise terms than "small envelopes"). He said he was all set, then came back a minute later and said "they weren't there." I told him that I didn't have any other envelopes so if he didn't find what he needed I don't have it. He wandered back over to the envelopes, then said "oh this is them" and picked up the very same package I'd already shown him.
Third, this is an office supply store, not a fabric store. When you come in here and tell one of my cashiers that you need an iron-on patch for your pants, and both she and myself tell you that we dont' carry that sort of thing, do not tell us "you don't understand what I'm asking" and proceed to explain the concept of an iron-on patch. It only makes you look like even more of a tool. WE ARE NOT A FABRIC STORE!!!
Me: Sir, there's a Michael's two doors down from us, they should have those.
SC: But that's a flower shop!
Me:
No, sir, it's a fabric and crafts shop.
SC: Where are they??
ME: In this same plaza, two doors down.
SC: To the left or right?
(
we are the last store in the plaza. Going right will take you into the woods and to the apartment complex next door, dumbass).
Me: The left.
One more day, then two days off, thank God....
First of all, the proper way to get my attention is to approach me and politely ask for assistance. Appearing out of nowhere and shouting a question - startling me in the process - is not the right way.
Second, when I walk you right to the product you are looking for and point it out to you, do not tell me you are all set, then come back and say that's not what you wanted. Guy was looking for coin envelopes, which I showed him (despite his utter inability to explain what he wanted in any more precise terms than "small envelopes"). He said he was all set, then came back a minute later and said "they weren't there." I told him that I didn't have any other envelopes so if he didn't find what he needed I don't have it. He wandered back over to the envelopes, then said "oh this is them" and picked up the very same package I'd already shown him.
Third, this is an office supply store, not a fabric store. When you come in here and tell one of my cashiers that you need an iron-on patch for your pants, and both she and myself tell you that we dont' carry that sort of thing, do not tell us "you don't understand what I'm asking" and proceed to explain the concept of an iron-on patch. It only makes you look like even more of a tool. WE ARE NOT A FABRIC STORE!!!
Me: Sir, there's a Michael's two doors down from us, they should have those.
SC: But that's a flower shop!
Me:
No, sir, it's a fabric and crafts shop.SC: Where are they??
ME: In this same plaza, two doors down.
SC: To the left or right?
(
we are the last store in the plaza. Going right will take you into the woods and to the apartment complex next door, dumbass).Me: The left.
One more day, then two days off, thank God....
Comment