It's Not A Complaint; I Didn't Get What I Was Entitled To

[purplecat41877]

Yesterday, a customer came up to the service desk with a sheet of stickers from the pots and pans promotion that ended a while back. The customer was supposed to wait for a pan that didn't come in for her. When I mentioned to the person I thought was the PIC that the customer had a complaint, the customer insisted that it was not a complaint and that she should've gotten what she was entitled to. I ended up calling the actual PIC and he dealt with her.

The customer was really loud while talking to the PIC. He told her to call the manager in the morning.

[Dave1982]

So she's complaining that she didn't get [item/offer]....but it's not a complaint?

[Aisling]

So she's complaining that she didn't get [item/offer]....but it's not a complaint?

To some people, yeah, that's pretty much true.

Some people think "complaint" means throwing around baseless accusations and proof that one feels entitled to more than they're due--you know, that crap everyone here complains about all the time. The woman in the story sounds like she had a legitimate problem she wanted to have resolved. So in her mind, what she came in to do probably couldn't logically be called a complaint.

But she was definitely complaining none-the-less. :P

[Amina516]

She needed the last pan for her Pots and Pans robot.

[Aisling]

She needed the last pan for her Pots and Pans robot.

We can build it. We have the cookware. We can make it bigger, faster, saucier.

[Kristev]

Can it withstand 500 degree heat, and deflect bullets?

[Shalom]

The person in the OP might have been me, except that I'm not that stupid; when I finally found the paper with the stickers which I'd misplaced, a couple weeks after the promotion ended, I went in and asked if I could still get the pot. The answer was no, and I said Oh well, thanks anyway, and went off to do the rest of my shopping. It was only enough stickers for half a pot anyway, and I've already got enough pots for the moment, so I didn't care all that much.

[EricKei]

He catches bullets...with his teeth?!