
I am looking at a customers account and can find no trace of how payments are made. No cash transactions, no bank transactions yet it is not a new account.
I ask the customer "Do we have your bank details? Or is yours a cash account?
Customer starts a ten minute tirade not stopping for breath about how *young girls* like me who have no money and no brains go into callcentres and stay just long enough to skim off people's bank details then nobody can catch them with thier false identies.Finishes by saying he is not giving me his bank details.
Me

ok.I don't want your bank details and nor have I asked for them.But I still want to know if we AS A COMPANY have your bank details already or if yours is a cash account.Customer finally calms down and we continue.

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