My hearing is fine. It is, really.
It's quite hard to expect me to hear you when literally nothing is coming out of your mouth. Some people have this wonderful speaking habit of starting their sentence fine....then trailing off into a whisper and eventually nothing! It's annoying.
How do you expect me to understand what you want? You can't. So speak up. I'll ask you to repeat yourself. Please do so without being a jerk! Most people who are asked to repeat themselves get huffy with a sigh and then repeat louder, slower, and more sarcastic.
Woman walks up to my counter and has a shoebox full of old photos that she wants duplicated and placed on digital media.
Her: "Yeah, I'd like these old photos put on a CD and have some ..."
Me: "Ok, so you'd like a CD and what else?"
Her: "I said prints."
Me: "Oh ok, and how many sets?"
Her: "I guess I'll take three each because I have to give them to some family members."
Me: "Alright, can I get your contact phone number?"
Her: "It's XXX-xx...."
Me: "XXX-what?"
Her: "-XXx."
Me: "Sorry, still didn't catch that last part."
Her: *sigh* "For the third time, it's xxx-xxxx!"
Me: "I'm sorry, I can't hear you." As nice as I could sound.
I look up and her facial expression has changed, she's irritated now...when I'm the one who should be.
Her: "Ok. So. Three. Sets. And. A. Cd. Did you get that, can you hear me now?"
Me: "...Yeah." Yes, I can, you son of a b****.
She notices the tone in my voice.
Her: *irritated* "Well, I'm sorry, but you can't hear well so I'm talking louder so you can."
Stop! Stop right there! That voice you just used! Keep that one, please. That was good, lose the attitude and we're golden!
She's coming back tomorrow. I wonder if she'll use her actual tone or the one that works. I don't care if she thinks I'm deaf, I just want to hear her!
It's quite hard to expect me to hear you when literally nothing is coming out of your mouth. Some people have this wonderful speaking habit of starting their sentence fine....then trailing off into a whisper and eventually nothing! It's annoying.
How do you expect me to understand what you want? You can't. So speak up. I'll ask you to repeat yourself. Please do so without being a jerk! Most people who are asked to repeat themselves get huffy with a sigh and then repeat louder, slower, and more sarcastic.
Woman walks up to my counter and has a shoebox full of old photos that she wants duplicated and placed on digital media.
Her: "Yeah, I'd like these old photos put on a CD and have some ..."
Me: "Ok, so you'd like a CD and what else?"
Her: "I said prints."
Me: "Oh ok, and how many sets?"
Her: "I guess I'll take three each because I have to give them to some family members."
Me: "Alright, can I get your contact phone number?"
Her: "It's XXX-xx...."
Me: "XXX-what?"
Her: "-XXx."
Me: "Sorry, still didn't catch that last part."
Her: *sigh* "For the third time, it's xxx-xxxx!"
Me: "I'm sorry, I can't hear you." As nice as I could sound.
I look up and her facial expression has changed, she's irritated now...when I'm the one who should be.
Her: "Ok. So. Three. Sets. And. A. Cd. Did you get that, can you hear me now?"
Me: "...Yeah." Yes, I can, you son of a b****.
She notices the tone in my voice.
Her: *irritated* "Well, I'm sorry, but you can't hear well so I'm talking louder so you can."
Stop! Stop right there! That voice you just used! Keep that one, please. That was good, lose the attitude and we're golden!
She's coming back tomorrow. I wonder if she'll use her actual tone or the one that works. I don't care if she thinks I'm deaf, I just want to hear her!
Comment