"That's a DIFFERENT sandwich..."

[CrazedClerkthe2nd]

It's funny to me what people will do in an attempt to save money.

Seems like once every couple of days, we have people come in and say something like this:

SC: I want a 12 inch club sandwich with just ham on one side.

PROBLEM: The club sandwich is Ham, Turkey and Beef, if you want just ham on one side, then you want a different sandwich.

These same customers will of course throw a fit when they find out they can't get what is in effect, two different six inch sandwiches for a single 12 inch price. You see it's cheaper to get one 12 inch than two six inchers, that's why SCs will try to get away with this.

And the massive fits they throw when we shoot them down...good grief!

Bonus story:

Abandonment Issues

I HATE it when a customer will tell me they want "A 12 inch turkey on wheat bread" and then disappear to go get themselves a drink or use the bathroom! One thing at a time here, don't leave me hanging with a incomplete sandwich on my board just so you can go take care of something else. I always use the bathroom first, THEN order my food when I'm done.

[MelodiousBubbles]

My roomie and I do the 12 inch thing, but only because we get the exact same sandwich. Right down to only wanting lettuce and yes, we'll have the sweet onion sauce, please

But two different sandwiches at a 12 inch price? Fuck no.

[flyingember]

I wanted to order a sandwich not on the menu recently. I was willing to pay extra

roast beef, ham, cheese on one of their breads. toasted. nothing else

the employees acted like I was asking for the impossible. I kept having to repeat my order to them. they even went for manager approval!

then they made it wrong. yes, with three ingredients they missed one. I didn't catch it so I take some blame but with three ingredients I shouldn't have to pay attention.

no, I won't eat there again.

[ArcticChicken]

When I was little, the subway near out house used to do two six inches for a twelve inch price for us, but the only difference was the kind of cheese, might have been the kind of bread, sometimes, but I think they'd only give it to us at the lower price if they already had two six inch sections of the bread we wanted. We also used to eat there a couple times a week and wouldn't have kicked up a fuss if they wanted to charge us for two six inches.

[Sheldonrs]

My roomie and I do the 12 inch thing, ....

Do I need to say it?

[Food Lady]

So why do they go to the sandwhich shop? What they want isn't on the menu. The grocery stores carry bread, meat, cheese, veggies, and the like. It's probably cheaper to make it oneself, and it can be custom-made. Plus, there are these newfangled contraptions called lunch bags. They have pockets and ice packs and everyting.

[dalesys]

My roomie and I do the 12 inch thing...

Do I need to say it?

And Sheldon pops up again.

[firecat88]

I HATE it when a customer will tell me they want "A 12 inch turkey on wheat bread" and then disappear to go get themselves a drink or use the bathroom!

People do this? Whyyyyy? When I order a sandwich somewhere, I stay rightsmack next to the counter in case there's any questions for me or in case I need to tell them 'no onions, please'. Besides, ya never know when some schmuck will walk off with your sandwich because you weren't guarding it with your life.

[Plaidman]

Couldn't they put the extra meat on the other side? You don't lose anything that way.

Then again the other way, you gain meat, so you make a bigger profit. So I don't get that. It's like asking for this but hold the meat. Just my view of it, so feel free to yell.

[MoonCat]

Hi, I want an assorted sub but I only one want kind of meat on it, OK?

Whattaya mean that's not an assorted sub?? Every time I get it, I order a different kind of meat! That's assorted!

[poofy_puff]

Couldn't they put the extra meat on the other side? You don't lose anything that way.

Then again the other way, you gain meat, so you make a bigger profit. So I don't get that. It's like asking for this but hold the meat. Just my view of it, so feel free to yell.

I agree with Plaidman. They're asking to LEAVE OFF something on HALF the sandwich which is usually included. They're not asking for two entirely different things on each half. I guess they could take off the turkey and beef from the side they want just ham on, but why is it so impossible for the employee to make it just with ham on one side? As long as the customer is not trying to finagle a pro-rated discount, the cash register won't even know the difference.

If it were me, I'd just save the extra meat and feed it to the cats, but I don't see why Subway has to be so anal about OMITTING something. It's not like the customer is asking for EXTRA meat for free, like someone recently mentioned in another thread on here.

[MaseMan]

When I was in high school, I worked at the same place during the summer. I had a guy waltz in one time an order a certain sub, and asked for "the works on it." He promptly left for the bathroom. So I simply made the sub and put EVERYTHING on it. When he came back out a couple minutes later I had the sub wrapped and ready for him at the register.

"What did you put on it?"

"The works."

"Oh, OK."

He paid and left.

[SubwayGirl]

I agree with Plaidman. They're asking to LEAVE OFF something on HALF the sandwich which is usually included. They're not asking for two entirely different things on each half. I guess they could take off the turkey and beef from the side they want just ham on, but why is it so impossible for the employee to make it just with ham on one side? As long as the customer is not trying to finagle a pro-rated discount, the cash register won't even know the difference.

If it were me, I'd just save the extra meat and feed it to the cats, but I don't see why Subway has to be so anal about OMITTING something. It's not like the customer is asking for EXTRA meat for free, like someone recently mentioned in another thread on here.

They could do it. If they ordered a footlong club they would get 4 turkey, 2 ham and 4 roast beef slices, if they just wanted only the ham on 1/2 that would be fine, but it would only be one slice of ham and you could bet they would have a small cow about that and really want a full 6" of ham and a full 6" of club.

[Andara Bledin]

See, now we need the OP to come back and clarify:

Did the SC want the sandwich to be normal on one side and hold the other two meats on the other or did they want a full 6" sandwich worth of ham on the other side?

^-.-^

[poofy_puff]

See, now we need the OP to come back and clarify:

Did the SC want the sandwich to be normal on one side and hold the other two meats on the other or did they want a full 6" sandwich worth of ham on the other side?

^-.-^

This is SRS BSNS!