It's Called A Line. Get In It!

[Gaki]

Oh yeah, I know exactly what you mean. I've found that the worst is actually men, I had a guy actually PUSH A LADY OUT OF THE WAY to get a receipt once. I kinda stared at him (my face has powers of making the stupid realize they're stupid) until he backed away.

I gave him that receipt when I was damn good and ready to. Which of course involved me finding it...you know...ten minutes later.

I usually go out and change the receipt paper as soon as possible because I have a certain skill in doing it in our machines, my fingers are small enough for me to fix the jams easier than the other workers and jams happen ALL THE TIME. Sometimes though I have to rummage through all sorts of rolls of paper to find the ones that actually go in the pumps and even then in one of my stores (I've worked in multiple) the key to open the thingy wasn't on the main ring of keys so I had to snoop all over the manager's desk to find it because it was TINY. Agh, I always think I'm gonna break the thing it's so small.

[BrenDAnn]

Thank you, iradney, and let me step to my own defense here. At the c-store I work ,for whatever confounded reason, management are the only ones allowed to change the paper at the pumps. I am not management. They deemed me not good enough to be management. I tried. Alas, I am simply a clerk (and part0time helper in the kitchen). As iradney said, if I COULD change the receipt paper, I most definitely WOULD, just to save myself some headaches!

[ReverendBSB]

It is still unreasonable to expect someone to wait in line for a receipt. The line is for people making purchases. If I have to come in to get a receipt then I have already made my purchase, the store has simply failed on their end to complete it. Why should I have to wait simply for the store to fix their mistake. I am not advocating pushing someone already being run up aside, but I should be allowed to but in just to get a slip of paper printed out.

I know it is not always the employees fault, I knew one manager of a c store that would not keep the receipt paper stocked so customers could not just fill up and leave, they would have to come inside, and maybe buy something, helping his sales. I also knew stupid managers who would not order enough paper, or schedule employees properly so one could take the time to change the paper and take care of other tasks. And the machines do sometimes jam yes, then put up a sign saying machine will not print. Then someone who does not want to come inside can go to another pump.

My point is that while it is unfair to blame the employees, most of the time it is the stores fault and as a representative of the store you should not penalize a customer because of the stores failing. This is a subject I have strong feelings about, as the Shell station near my house never has paper out, and I do not go there as a result, but it is an annoyance to have to do so. I have complained many times and nothing gets done.

[Dave1982]

Sorry BrenDAnn, but people weren't listening. Iradney said to stop arguing about who's responsible for keeping the receipt paper filled.

Closed.