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Our hotel is located across the street from the local movie theater, we have had them send kids that they have booted out over here to wait for a ride since we have a lobby where they can sit and we have someone here 24/7 to keep an eye on them.
Except that the hotel is not a babysitter and we have a strictly enforced no non-guests after 11pm (when our bar usually closes) and before 6am. And there is no way in h3ll that I'm going to allow kids to hang out in the lobby that are not guests, especially when I have work to do.
Last night the theater staff booted 5 kids for being loud and obnoxious, they sent them over here to wait for their rides because they were not allowed to remain on theater property. This happened at 12 am. These kids were about 12-13. I allowed them to remain in our outer lobby, which is considered the space between the 2 sets of doors that lead into our lobby. They were pretty upset at that, and were being very loud. I had called the police after they were waiting there for 15 minutes with no sign of any parents or adults.
The police came and spoke to the kids, and tried to reach an adult. The cops tried atleast 30 numbers and no one picked up, so the cops decided to take the kids back to the station.
About 10 minutes after the cops left, an angry man comes up to the door, dings the buzzer about 20 times, I asked him if he was a guest and he said no he was here to pick up his kids. I asked what kids, he gave the description of the kids from the theater, so I called the cops and they sent an officer out ot talk to the man. The man became irate when he was told the we had called the cops on the kids even after it was explained to him that we had every right to do so. Man gets even more irate, takes a swing at the cop, and ends up in handcuffs in the back of a squad car. Man's wife calls the hotel later that day, speaks to Awesome GM, GM backs me up 100% and the calls the theater and reams out the theater's moron manager over this and how we are not babysitters.
Except that the hotel is not a babysitter and we have a strictly enforced no non-guests after 11pm (when our bar usually closes) and before 6am. And there is no way in h3ll that I'm going to allow kids to hang out in the lobby that are not guests, especially when I have work to do.
Last night the theater staff booted 5 kids for being loud and obnoxious, they sent them over here to wait for their rides because they were not allowed to remain on theater property. This happened at 12 am. These kids were about 12-13. I allowed them to remain in our outer lobby, which is considered the space between the 2 sets of doors that lead into our lobby. They were pretty upset at that, and were being very loud. I had called the police after they were waiting there for 15 minutes with no sign of any parents or adults.
The police came and spoke to the kids, and tried to reach an adult. The cops tried atleast 30 numbers and no one picked up, so the cops decided to take the kids back to the station.
About 10 minutes after the cops left, an angry man comes up to the door, dings the buzzer about 20 times, I asked him if he was a guest and he said no he was here to pick up his kids. I asked what kids, he gave the description of the kids from the theater, so I called the cops and they sent an officer out ot talk to the man. The man became irate when he was told the we had called the cops on the kids even after it was explained to him that we had every right to do so. Man gets even more irate, takes a swing at the cop, and ends up in handcuffs in the back of a squad car. Man's wife calls the hotel later that day, speaks to Awesome GM, GM backs me up 100% and the calls the theater and reams out the theater's moron manager over this and how we are not babysitters.
Just asking.....
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