Phew! I've been posting quite a bit on customerssuck.com lately. So much for customers being in the Christmas Spirit eh? Anyway on to the story....
Yesterday I was working on my day off to pick up some extra hours (sometimes I wonder why I put myself through this when I coulda just stayed home and played World of Warcraft, and then I remember its because I need money ) Being that it is a slow weekday, only 1 person needs to be in the stand to run it, so I'm all by myself. This guy comes up to the stand with his son roughly about a half hour after I start my shift.
SC: I think my son left his Sour Patch Kids candy here.
I look around quickly, no sign of them.
Me: I'm sorry, they're not here.
SC: The other person who was here is the person my son bought them from.
I'm assuming he meant the person who I took over for. But I am most certainly not about to play stupid guessing games.
Me: I'm sorry, sir. Nobody has told me anything about that.
SC: Ok, now I am telling you. My son came out and bought some candy from the person working here before you.
Whether or not this happened, I am not about to take anybody's word for it. And from what I can tell, this lazy ass sent his son out to buy candy, which his son either did or did not, and then forgot to take it from the racks (we have the candy sitting on the outside of the stand where customers can simply reach for it when they buy it) Very big pet peeve of mine. Clearly he's stupid and so is his son. The kid is obviously not ready to be buying stuff on his own.
Me: Sir, I wasn't here at the time, and I don't know what happened, so I have to call my manager to handle this, and....
SC: Wait, hold up! I'm 50 years old! Do you think I'd lie?!
Yeah, I don't give a rat's ass if you're an ageless vampire who's been around for a few thousand years. What the hell does your age have to do with anything? So basically you're telling me that old people do not lie?
Me: I'm sorry, but I have to get a manager.
SC: But I just told you what happened.
Me: I can't make that call, sir. I have to get my manager.
He tried to stop me, but I went ahead and got on the radio and called my manager down to the stand. He left in a big hurry, claiming he was missing his movie. Ask me if I give a shit, you dumbass. Its not my fault you can't remember to pick up your food after you pay for it. And as I said before, I have little respect, probably none at all, for people who send their kids to pay for their stuff.
For those of you who thought he was a scammer, well it turns out that he was telling the truth and complained on me (thank God I gave my manager a heads up about him before he had a chance to) and the manager did a refund for him. All the same, I don't know what happened before I got there to take the other employee's shift, so I'm certainly not about to just give him the candy, especially when there are cameras watching and I can be fired for giving away free food. No, I'm going to get a manager involved, no matter what the customer says.
Yesterday I was working on my day off to pick up some extra hours (sometimes I wonder why I put myself through this when I coulda just stayed home and played World of Warcraft, and then I remember its because I need money ) Being that it is a slow weekday, only 1 person needs to be in the stand to run it, so I'm all by myself. This guy comes up to the stand with his son roughly about a half hour after I start my shift.
SC: I think my son left his Sour Patch Kids candy here.
I look around quickly, no sign of them.
Me: I'm sorry, they're not here.
SC: The other person who was here is the person my son bought them from.
I'm assuming he meant the person who I took over for. But I am most certainly not about to play stupid guessing games.
Me: I'm sorry, sir. Nobody has told me anything about that.
SC: Ok, now I am telling you. My son came out and bought some candy from the person working here before you.
Whether or not this happened, I am not about to take anybody's word for it. And from what I can tell, this lazy ass sent his son out to buy candy, which his son either did or did not, and then forgot to take it from the racks (we have the candy sitting on the outside of the stand where customers can simply reach for it when they buy it) Very big pet peeve of mine. Clearly he's stupid and so is his son. The kid is obviously not ready to be buying stuff on his own.
Me: Sir, I wasn't here at the time, and I don't know what happened, so I have to call my manager to handle this, and....
SC: Wait, hold up! I'm 50 years old! Do you think I'd lie?!
Yeah, I don't give a rat's ass if you're an ageless vampire who's been around for a few thousand years. What the hell does your age have to do with anything? So basically you're telling me that old people do not lie?
Me: I'm sorry, but I have to get a manager.
SC: But I just told you what happened.
Me: I can't make that call, sir. I have to get my manager.
He tried to stop me, but I went ahead and got on the radio and called my manager down to the stand. He left in a big hurry, claiming he was missing his movie. Ask me if I give a shit, you dumbass. Its not my fault you can't remember to pick up your food after you pay for it. And as I said before, I have little respect, probably none at all, for people who send their kids to pay for their stuff.
For those of you who thought he was a scammer, well it turns out that he was telling the truth and complained on me (thank God I gave my manager a heads up about him before he had a chance to) and the manager did a refund for him. All the same, I don't know what happened before I got there to take the other employee's shift, so I'm certainly not about to just give him the candy, especially when there are cameras watching and I can be fired for giving away free food. No, I'm going to get a manager involved, no matter what the customer says.
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