When a delivery order REALLY goes wrong

[nuthing12]

This is an email our company received from one of our customers

"My Daughter made a delivery order for two Chicken Dinners to be sent to our home. Our order was instead delivered to our neighbour's house. They evidently buy from you guys all the time and thought someone else in the house had ordered it, so they took it, paid the delivery person and had a great dinner."

I'll spare you the rest of their self-loathing monologue.

[Aethian]

So was the suck more with the email or the delivery person? Cause I's confuzzled which is easy to do in December.

[PepperElf]

i'd be upset too if i ordered food and someone else ate it.

though... if the other people order from them all the time, who's to say they didn't place an order? always possible the letter-writer fired it off too soon...

[Legal Eagle]

the email seems quite reasonable, if the house next door thought it was their and they paid for it, they weren't sucky either.

The suck seems to be purely with the delivery driver or the person who took the address down one of whom clearly made a mistake.

[Jetfire]

Not much of a suck, and more of a funny "Series of unfortunate events". Worst case is the original orderer gets their meal a bit later (and hopefully with a justifiable small discount or coupon for the inconvenience of the delay), since the other house did pay for what they received.

It IS a funny story. Thanks for sharing it.

*edit* Of course as the Original Emailer did go on past what was posted, so she's dived into Sucky Territory.

Had that situation happened to me, I probably would have sent an email like the Original one, minus the self-loathing, and ask for a new order to be sent out, and had a laugh at the situation. Probably with a friendly abolishment to "Make sure it goes to the right house this time. "

[Geek King]

Now I'm laughing at the OP. I order out quite a bit because, while I can cook quite well, I am also lazy, and don't really cook for just myself. I have more than once had a delivery guy/girl show up unexpectedly with an order. Some of them see the road and just assume it is for me without confirming the address. In defence, I do always send them off rather than keep the food for myself.

Maybe this is a sign I should order out less.

[MoonCat]

Somebody once sent an order of takeout food to our house as a joke. My brother paid for it and ate it, so the joke kinda backfired.

I do get a little bit annoyed sometimes at our favorite pizza place. We order from them once or twice a month, yet sometimes the drivers go to the house next door. Our house number is pretty easy to see. I have to watch for the delivery guy (which I always do anyway) and see which house he goes to...several times it turned out he had our house number on the slip but he was walking up to the wrong house.

[drunkenwildmage]

When I delivered Pizza, i misfired on a house once....I misread the address on the slip, and ended up delivering to 2 or 3 houses down across the street from the house I was suppose to go to. .. The guy answered the door, was drunk off ass, but paid for the order, and gave me a 3 dollar tip on top it. didn't think much about it, until about an hour later, I was back in the store between runs, and my manager came up to me.


Man: did you have any problems with "123 main".
Me: Nope..just someone who was so drunk that could barely stagger to the door.. Looked like he had just woken up after passing out""
Man: Hmm..we just has someone call from there wanted to know where there pizza was at.
Me: Don't know what to tell you other then he was drunk, and gave me a $3 tip.
Man: OK...Well..we are going to send out a remake just in case

I didn't take the remake, but the driver who did ask me about the delivery

OD: hey..did you take the first delivery to 123 main?
ME: Yah..it was some drunk..why?
OD:Mmm..strage..it was a couple of teenagers.
ME:Really..the only person I saw at the house was the drunk.
OD: Are you sure you went to the right house?
ME: Pretty sure.. about 1/2 way down the block on the left
OD: umm..no..it was on the right..
ME:


My next delivery was in the same area, so I swung by and checked it out, and sure enough.. the correct house was on the right.. Instead of "123 main", I ended up delivering to "132 main". Had the right numbers..but the wrong order..I guess the guy was so drunk, that he thought he had drunkenly placed the order, and forgot about it.