So I work in the health and beauty care section of a large store and am in charge of helping customers and conditioning items ranging from tampons to mascara to deodorant to hair dryers. A good-sized area, with obviously a wide range of products. And of course you get someone now and then who expects me to be an expert on everything we sell in HBC. Tonight I got a call from a worker telling me a guy needed help finding a probiotic. He couldn't tell me the name of it or anything. Well, I led him over to the only place that I could recall ever seeing probiotics (in the stomache aisle, and that was the aisle he told me he had seen them before) and showed them to him. He says no, this one was in a bottle. Well, I didn't see any more, and these were the only probiotics I had seen before. After apologizing I went back to my work and a few minutes later I recieved another call from the guy manning the self checkout, the guy was asking for me. So I head over there and he tells me the brand. I lead him over to the items of that brand (in a whole different aisle) and after a moment, I discover a bottle that says probiotics. So turns out there were more items than the ones I showed him. Well, he says in a really condescending tone:
"Oh look, we found it. There WERE more than what you said! Looks like you learned something today."
After he checks out, the cashier at the self checkout and the greeter told me that he was being really nasty behind my back. Apparently he was complaining that I know nothing about the stuff that we sell, and I need to be trained. Okay, buddy. I make less than eight dollars an hour and work in a large Wal-Mart-esque store, and you expect me to be an expert on everything in my department? What fantasy land are you living in? I'm there to straighten the items on the shelf and show customers where the Nair and toenail clippers are located. I'm not a bloody pharmacist, and I certainly don't have every item in the vitamin aisle memorized.
"Oh look, we found it. There WERE more than what you said! Looks like you learned something today."
After he checks out, the cashier at the self checkout and the greeter told me that he was being really nasty behind my back. Apparently he was complaining that I know nothing about the stuff that we sell, and I need to be trained. Okay, buddy. I make less than eight dollars an hour and work in a large Wal-Mart-esque store, and you expect me to be an expert on everything in my department? What fantasy land are you living in? I'm there to straighten the items on the shelf and show customers where the Nair and toenail clippers are located. I'm not a bloody pharmacist, and I certainly don't have every item in the vitamin aisle memorized.
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