Why are some people allowed to......

[Racket_Man]

1. use the phone
2. order delivery food

both of these next stories involve me.

Yeah right you were home.

this involves 2 sucks in one package

during a lull in the Football related delivery action tonight I answer the phone. New customer. I get the relevant information such as PHONE number, address and apartment number. I read the info back so as to VERIFY that this information is indeed correct. the customer indicates the information is indeed correct. I take the order, verify the order, give the customer the order total and estimated delivery time. all is well

I did not deliver the order BUT...... the driver who was dispatched on the order returns with the order intact.

1. no one answered the door buzzer
2. the driver calls the provided phone number. (you know where is is going right???) guess what????? he gets an automated message stating the number is not active at this time.

back to the store goes the order.

a while later a customer calls wondering where their order is. they give a phone number that does not exist in our system. OK then they give another number (the number I took the order with). it turns out the son placed the order with the inactive phone number (ran out of minutes on a pre-paid phone).

and on top of that the "claim" they were home at the time the order was orginally delivered.

WILL YOU PLEASE LISTEN!!!

again during a slight lull in the Football delivery action I answer the phone.

me - who else but the grey and hairless delivery driver
DAC - a customer who has shit clogging their ears

me - <openning speil> would you like to hear our specials??
DAC - Yes
me - we have our Chunky Bytes pizza one topping for $11.99 and we are featuring our Stuffed crust pizza one topping for $10.99
DAC - is that Chunky Bytes pizza the same thing as what I saw advertised on TV?? the Big Plopper???
me - No those are 2 totally different pizzas <gives a complete description of each pizza which are totaly different in shape and size>
DAC - OK I will take the Chunky Bytes pizza with pepperonia and sauage.
me - <gives the order total and ETA>

the order gets delivered. the customer calls the store complaining they got the wrong pizza. CSR verifies they ordered a Chunky Bytes pizza. NOPE they wanted a Big Plopper. MOD decides just to give them a Big Plopper for free and not get the "wrong" pizza back.

so in the end this smooth scammer gets 2 PIZZAS for the price of one

[Daemonmonkey]

Yeah right you were home.

Time to get a camera to proof the delivery guy WAS indeed at their home...

WILL YOU PLEASE LISTEN!!!

Thell the customer you have recorded the previous conversation, and of course just so if you are in doubt what the order was you have it there... May shut those cs up...

[Greenday]

so in the end this smooth scammer gets 2 PIZZAS for the price of one

What I learned from this story. Clearly I've been doing it wrong ordering pizzas. If I call and claim that they screwed up my order, I get free stuff.

[EricKei]

If I call and claim that they screwed up my order, I get free stuff.

Pretty much. Bonus points if you (a) claim that there is something on the pizza that you absolutely despise/are allergic to/will make you sick, and (b) eat the whole thing anyway before the driver gets there, "bad" topping and all.

[MoonCat]

Must have been my neighbors. People bang on their doors for 20 minutes, then finally go away. Ten minute after that, one of them comes to the door, looks around, and goes back inside.

[Barefootgirl]

Do you really and truly have a pizza called a Big Plopper?????? Because just reading that made me get my peppermint tea up my nose.

[Peppergirl]

It's official: RM wins the CS award for most spineless management. It's truly no wonder all the idiots and scammers call his store.

I think there's a secret scammer club there. They call each other to tell about the 'easy marks' that give free stuff at the drop of a hat.


RM - have a hug and some cookies. You deserve it for putting up with that place.

[blas]

I have to agree, I'm getting really upset at all of these posts about these idiots getting free food because they are too stupid to function in day to day life.

[taxguykarl]

It's official: RM wins the CS award for most spineless management. It's truly no wonder all the idiots and scammers call his store.

Hmmm. We need to come up with a good name for this award.

[chainedbarista]

the doody award, for being the biggest pile of excrement humanity has to offer.

[EricKei]

The Captain Jellyspine Award... Vertebrae Not Included...

[Racket_Man]

Do you really and truly have a pizza called a Big Plopper?????? Because just reading that made me get my peppermint tea up my nose.

nope it is called something else. I am just trying to shade what pizza place I work for.

[mharbourgirl]

the doody award, for being the biggest pile of excrement humanity has to offer.

Ta-daaa!

[Racket_Man]

Must have been my neighbors. People bang on their doors for 20 minutes, then finally go away. Ten minute after that, one of them comes to the door, looks around, and goes back inside.

if you are talking pizza delivery, then the driver is not all that good. 3 minutes max, then it is back to the car, call then on the cell phone then back to the store. no way I would be there for more than 5 minutes.

[EricKei]

if you are talking pizza delivery, then the driver is not all that good. 3 minutes max, then it is back to the car, call then on the cell phone then back to the store. no way I would be there for more than 5 minutes.

Fair enough -- but the driver should never have had to wait more than sixty seconds under any (non-emergency) circumstances anyway. When you order something to be delivered in half an hour, it is your (the buyer's) responsibility to be ready for someone to come knocking on your door!