Guest: Dave, I saw a home advertised for a certain price two weeks ago and I wanted to book it now but I noticed the rate has gone up
Me: yes ma'am
Guest: ok well I dont feel I should have to pay the higher rate
Me: thats what the rate is
Guest: you cant honor the previous rate?
Me: no ma'am
Guest: thats not fair
Me: I am very sorry. Rates are subject to change.
Guest: I did not agree to that
Me: again, I'm very sorry
Guest: that's breach of contract
Me: no ma'am, you didnt have a contract
Guest: well...but.....it was on your website
Me: and rates are subject to change
Guest: well I dont like that, Dave
Me: I'm sorry
Guest: Oh just forget it...I am calling my lawyer because this just isnt right. I have been coming there for 20 years and you pull this. This is just (she huffs and puffs and then hangs up)
Me: yes ma'am
Guest: ok well I dont feel I should have to pay the higher rate
Me: thats what the rate is
Guest: you cant honor the previous rate?
Me: no ma'am
Guest: thats not fair
Me: I am very sorry. Rates are subject to change.
Guest: I did not agree to that
Me: again, I'm very sorry
Guest: that's breach of contract
Me: no ma'am, you didnt have a contract
Guest: well...but.....it was on your website
Me: and rates are subject to change
Guest: well I dont like that, Dave
Me: I'm sorry
Guest: Oh just forget it...I am calling my lawyer because this just isnt right. I have been coming there for 20 years and you pull this. This is just (she huffs and puffs and then hangs up)


He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.
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