Another one from Facebook.
Last week we offered a 46-inch Toshiba TV, tv stand and blu-ray player for a shade under $700. If my store was any indication, the TVs on the ad sold out very quickly, because corporate sent down a memo indicating we should substitute a Sony 46-inch TV for the Toshiba one that was sold out and not going to be replenished.
It seems some guy in Nebraska went to one of our stores (a 60-mile trip) wanting to buy this deal, and they were sold out. The store wouldn't give him a raincheck. They offered him the Sony 46-inch TV instead, but apparently he was insulted by this, claiming that TV wasn't "anywhere close to the specs" of the TV in the ad. So he's never shopping with us again. With all the people claiming they'll never shop us again, how do we manage to stay in business?
A). Of course there were no rainchecks. It's called "clearing out last year's models."
B). Given the date of his posting, I bet he waited until the very last day of the sale to come out.
C). For the price of the whole package, I wouldn't be spec-whoring myself. I would love a 46-inch TV so long as it's a good brand.
D). This guy fails. Hard.
Last week we offered a 46-inch Toshiba TV, tv stand and blu-ray player for a shade under $700. If my store was any indication, the TVs on the ad sold out very quickly, because corporate sent down a memo indicating we should substitute a Sony 46-inch TV for the Toshiba one that was sold out and not going to be replenished.
It seems some guy in Nebraska went to one of our stores (a 60-mile trip) wanting to buy this deal, and they were sold out. The store wouldn't give him a raincheck. They offered him the Sony 46-inch TV instead, but apparently he was insulted by this, claiming that TV wasn't "anywhere close to the specs" of the TV in the ad. So he's never shopping with us again. With all the people claiming they'll never shop us again, how do we manage to stay in business?

A). Of course there were no rainchecks. It's called "clearing out last year's models."
B). Given the date of his posting, I bet he waited until the very last day of the sale to come out.
C). For the price of the whole package, I wouldn't be spec-whoring myself. I would love a 46-inch TV so long as it's a good brand.
D). This guy fails. Hard.



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