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Most of the days I work on front end (which is now roughly 2 per week) it's pretty smooth. Yesterday and today on the other hand have just made me want to keep a ball bat behind the counter. . .
Thursday's Shenanigans . . .including
What Did I buy?
Mostly people who, after I've scanned and bagged their items and they are loading up their carts (I got sent to the Express Lane which is 12 items or less) they would become rather glazy-eyed and ask "Is this mine too?"
Uh, dude, did you not keep up with what you pick up through the store while you wandered about like you were lost in the desert? All I can tell you is that that's what you put up here on the belt and that's what got scanned. My mind reading abilities are nonexistant - if I had them, I certainally wouldn't be working here at the Litter Box.
Go Toward The Light . . See The Light . . . Follow the Light
I think I had at least a dozen people come up and see my light on and still ask if I was open. It got to the point where I'd look up and around to check if the light had burned out.
Apparently people think a blinking light means it's closed?
Just Tell The World It's My Birthday . . .
I love Ma to death (she's our Scanning Person) but I could've killed her for getting on the PA to announce to everyone in the store that it was my birthday.
She also put a Happy Birthday balloon at my register station . . . and she brought me a 6 pack of cupcakes (nom nom nom
)
I think I had at least a dozen people stop by my register (mostly customers and not counting who was coming through to get checked out) to wish me a Happy Birthday . . .
And as I explained to the borrowed Ass Man (we have one helping out temporarily from another store until we can get a replacement for Snoopy) yes, I usually do work that day . . . I like to get all the extra money I can.
From Friday . . .
Tonight was practically a disaster . . . it was almost dead when I went in at 2 to make out and send off my order for Monday, then had to go up front at 5 to work until closing.
It was still dead so I went around checking the store for loose items and returning them to their designated places . . . not much was found and I was done in about 35 or 40 minutes, then got sent to a register. Me and one other cashier were staying until close, the other ones were leaving at 6 and 8.
Count Your Money before you get to the register
One customer came through with a few items, the total coming up to just under $15.00. After he'd ran his EBT card, he still had to pay about 5 something (he didn't have enough on his card to cover all the food and still had to pay for a 24 oz Bud bottle.)
He mutters something about he'd be right back and, wouldn't you know it, he walked right outside to the parking lot. I already had 2 customers waiting behind him and by the time I'd looked around after the next customer had unloaded her cart, I had 4 customers total waiting.
So we end up playing the waiting game . . he finally comes back with 3 more dollars, but still wasn't enough, so he decided to put the beer back.
I go to put the beer away into a small basket of loose items that was behind my counter in the floor when Borrowed Ass Man came walking by and yelled "DGC! What are you doing?"
I stopped, bottle of Bud in midair and "What is it?"
"Are you drinking already?"
"Right now I think I need something. Usually I prefer wine but right now I'll take whatever's handy."
Much laughter all over the line of customers I had as I put the bottle into the basket and started with the next customer. Borrowed Ass Man walks off, cackling away. I like this one . . .he's got a wicked sense of humor.
Do You Know Where Your Children Area and What They Are Doing?
When I went on break around 7:30, we had a gang of tweens/early teens come running through the front of the store then back outside to congregate outside on the sidewalk - completely blocking the path between us and the Dollar Store. They were talking loud and basically being obnoxious pains in the ass.
After 2 cigarettes, even though I still had a few minutes left on my break, I had to go back inside to get away from them. Too bad they didn't mysteriously disappear and the cops come in to ask questions . . .
My Brain is on Otto-Pilot . . .
Sometimes my brain just does its own thing, such as when I was handing a receipt to a female customer and before I could stop myself I said "Here's your receipt, Sir - oops, Ma'am."
Luckily she had a laugh out of that. "It's okay."
"I'm so sorry about that . . . sometimes my brain works on auto and I get my words mixed up."
I Forgot My Bluberry . . .
Had a customer come through the line during the rush we had between 8 and 10 who, after he had taken his purchase and left, had left behind a Bluberry phone.
Next customer in line noticed it on the small counter (which I couldn't see because the keyboard was blocking the view . . it's a bad blind spot) and handed it to me.
I set it down on the register stand beside the printer. Regular guy at the CS desk waiting to cash in his lottery tickets laughed and said "He'll be back soon for that."
"I know I would if it were mine," I replied. "Those phones are expensive to replace."
Within a couple of minutes, the phone starts making music almost nonstop for a few minutes. I figured it might be the owner trying to call it to see where it was, but as it was in the middle of a rush (and I don't know how to even turn one of those Smartphones on) I left it on the counter.
Luckily a short time later, the guy came back. I beckoned him to the register and handed him the Bluberry. He thanked me and, after being reunited with his Bluberry, left for the night. And all was well for the moment . . .
Those Pinpads are not Toys . . .
By 9 we were slammed . . . only me and one other cashier open. No bagger closing (he'd left at 8) and only an office person (who was also running the CS Desk in between office duties) and Opie (our AM) on the floor. No other employees in the store by this time. Lines out the ass, we're trying to keep up as best we can.
What the hell is it with small kids and our pinpads? Do they not have enough to do without coming into the store and banging on our equipment?
Had one mother of the year get upset because I'd spoken loudly to her "precious" about the pinpad at the next register.
Child didn't pay me any mind when I said "Excuse me," so I spoke louder "EXCUSE ME. Please don't play with the pinpad, it's not a toy."
Never mind the fact that her back was turned to the child and she was ignoring it basically . . . she wanted to complain that she didn't like my tone or the look on my face.
My only response to that "I'm sorry you feel that way about it." Rest of the transaction I was cool, but tried to stay professional (even though on the inside I was so mad I could have throttled her.)
Here's a helpful hint: keep your child in sight of you. I'm not a babysitter, so if you don't want me saying anything to your child, do your own damn parenting.
The Pinpad is not a toy . . . Part 2
Not long after I'd had to put up with MOTY 1, I had another customer come through, this time with an older child (I'd say she looked around 8 or 9) who was also attracted to the pinpad at the next register like a moth to a flame.
I was watching the child while I was scanning the mom's purchase through and she turned around to see what her child was doing and promptly told her to stop.
I thanked her and told her "I was afraid to say anything . . I've already had one mother get upset with me tonight."
She seemed more understanding than the first one, thank Goodness. I'd hate to have had to deal with another one.
Go Home Already . . . or go to the Litter Box down the road . . .
By this time, it was 10 minutes till . . . the other cashier made the announcement that we were about the close and the lines were still filling up.
I finally got my line cleared out and quickly emptied my trash can into the big bag we had behind the service desk and was attempting to clean up. Other cashier had a customer in her line and I just let it rip . . .
"I'm ready to go home. I'm tired, it's been crazy in here tonight and I'm tired of other people's FOOLISHNESS."
Customer starts laughing and the other cashier chimed in "She's tired of other people's foolishness."
Then we had another wave hit just after that and I finally shut down the till at 10:03. Had just turned out the light and here came two women . . . what they were doing in there after 10 I don't know, but I sent them over to the other register (Other Cashier hadn't shut down her till yet because she'd seen them come in just as Opie came up at 10 to lock the doors.)
As other cashier hollered out "We just want to go home already."
I hope next week is a bit calmer . . .
Thursday's Shenanigans . . .including
What Did I buy?
Mostly people who, after I've scanned and bagged their items and they are loading up their carts (I got sent to the Express Lane which is 12 items or less) they would become rather glazy-eyed and ask "Is this mine too?"
Uh, dude, did you not keep up with what you pick up through the store while you wandered about like you were lost in the desert? All I can tell you is that that's what you put up here on the belt and that's what got scanned. My mind reading abilities are nonexistant - if I had them, I certainally wouldn't be working here at the Litter Box.
Go Toward The Light . . See The Light . . . Follow the Light
I think I had at least a dozen people come up and see my light on and still ask if I was open. It got to the point where I'd look up and around to check if the light had burned out.
Apparently people think a blinking light means it's closed?
Just Tell The World It's My Birthday . . .
I love Ma to death (she's our Scanning Person) but I could've killed her for getting on the PA to announce to everyone in the store that it was my birthday.
She also put a Happy Birthday balloon at my register station . . . and she brought me a 6 pack of cupcakes (nom nom nom)I think I had at least a dozen people stop by my register (mostly customers and not counting who was coming through to get checked out) to wish me a Happy Birthday . . .
And as I explained to the borrowed Ass Man (we have one helping out temporarily from another store until we can get a replacement for Snoopy) yes, I usually do work that day . . . I like to get all the extra money I can.
From Friday . . .
Tonight was practically a disaster . . . it was almost dead when I went in at 2 to make out and send off my order for Monday, then had to go up front at 5 to work until closing.
It was still dead so I went around checking the store for loose items and returning them to their designated places . . . not much was found and I was done in about 35 or 40 minutes, then got sent to a register. Me and one other cashier were staying until close, the other ones were leaving at 6 and 8.
Count Your Money before you get to the register
One customer came through with a few items, the total coming up to just under $15.00. After he'd ran his EBT card, he still had to pay about 5 something (he didn't have enough on his card to cover all the food and still had to pay for a 24 oz Bud bottle.)
He mutters something about he'd be right back and, wouldn't you know it, he walked right outside to the parking lot. I already had 2 customers waiting behind him and by the time I'd looked around after the next customer had unloaded her cart, I had 4 customers total waiting.
So we end up playing the waiting game . . he finally comes back with 3 more dollars, but still wasn't enough, so he decided to put the beer back.
I go to put the beer away into a small basket of loose items that was behind my counter in the floor when Borrowed Ass Man came walking by and yelled "DGC! What are you doing?"
I stopped, bottle of Bud in midair and "What is it?"
"Are you drinking already?"
"Right now I think I need something. Usually I prefer wine but right now I'll take whatever's handy."
Much laughter all over the line of customers I had as I put the bottle into the basket and started with the next customer. Borrowed Ass Man walks off, cackling away. I like this one . . .he's got a wicked sense of humor.
Do You Know Where Your Children Area and What They Are Doing?
When I went on break around 7:30, we had a gang of tweens/early teens come running through the front of the store then back outside to congregate outside on the sidewalk - completely blocking the path between us and the Dollar Store. They were talking loud and basically being obnoxious pains in the ass.
After 2 cigarettes, even though I still had a few minutes left on my break, I had to go back inside to get away from them. Too bad they didn't mysteriously disappear and the cops come in to ask questions . . .
My Brain is on Otto-Pilot . . .
Sometimes my brain just does its own thing, such as when I was handing a receipt to a female customer and before I could stop myself I said "Here's your receipt, Sir - oops, Ma'am."
Luckily she had a laugh out of that. "It's okay."
"I'm so sorry about that . . . sometimes my brain works on auto and I get my words mixed up."
I Forgot My Bluberry . . .
Had a customer come through the line during the rush we had between 8 and 10 who, after he had taken his purchase and left, had left behind a Bluberry phone.
Next customer in line noticed it on the small counter (which I couldn't see because the keyboard was blocking the view . . it's a bad blind spot) and handed it to me.
I set it down on the register stand beside the printer. Regular guy at the CS desk waiting to cash in his lottery tickets laughed and said "He'll be back soon for that."
"I know I would if it were mine," I replied. "Those phones are expensive to replace."
Within a couple of minutes, the phone starts making music almost nonstop for a few minutes. I figured it might be the owner trying to call it to see where it was, but as it was in the middle of a rush (and I don't know how to even turn one of those Smartphones on) I left it on the counter.
Luckily a short time later, the guy came back. I beckoned him to the register and handed him the Bluberry. He thanked me and, after being reunited with his Bluberry, left for the night. And all was well for the moment . . .
Those Pinpads are not Toys . . .
By 9 we were slammed . . . only me and one other cashier open. No bagger closing (he'd left at 8) and only an office person (who was also running the CS Desk in between office duties) and Opie (our AM) on the floor. No other employees in the store by this time. Lines out the ass, we're trying to keep up as best we can.
What the hell is it with small kids and our pinpads? Do they not have enough to do without coming into the store and banging on our equipment?
Had one mother of the year get upset because I'd spoken loudly to her "precious" about the pinpad at the next register.
Child didn't pay me any mind when I said "Excuse me," so I spoke louder "EXCUSE ME. Please don't play with the pinpad, it's not a toy."
Never mind the fact that her back was turned to the child and she was ignoring it basically . . . she wanted to complain that she didn't like my tone or the look on my face.
My only response to that "I'm sorry you feel that way about it." Rest of the transaction I was cool, but tried to stay professional (even though on the inside I was so mad I could have throttled her.)
Here's a helpful hint: keep your child in sight of you. I'm not a babysitter, so if you don't want me saying anything to your child, do your own damn parenting.
The Pinpad is not a toy . . . Part 2
Not long after I'd had to put up with MOTY 1, I had another customer come through, this time with an older child (I'd say she looked around 8 or 9) who was also attracted to the pinpad at the next register like a moth to a flame.
I was watching the child while I was scanning the mom's purchase through and she turned around to see what her child was doing and promptly told her to stop.
I thanked her and told her "I was afraid to say anything . . I've already had one mother get upset with me tonight."
She seemed more understanding than the first one, thank Goodness. I'd hate to have had to deal with another one.
Go Home Already . . . or go to the Litter Box down the road . . .
By this time, it was 10 minutes till . . . the other cashier made the announcement that we were about the close and the lines were still filling up.
I finally got my line cleared out and quickly emptied my trash can into the big bag we had behind the service desk and was attempting to clean up. Other cashier had a customer in her line and I just let it rip . . .
"I'm ready to go home. I'm tired, it's been crazy in here tonight and I'm tired of other people's FOOLISHNESS."
Customer starts laughing and the other cashier chimed in "She's tired of other people's foolishness."
Then we had another wave hit just after that and I finally shut down the till at 10:03. Had just turned out the light and here came two women . . . what they were doing in there after 10 I don't know, but I sent them over to the other register (Other Cashier hadn't shut down her till yet because she'd seen them come in just as Opie came up at 10 to lock the doors.)
As other cashier hollered out "We just want to go home already."
I hope next week is a bit calmer . . .
WELCOME 
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