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These stories have all happened at the same store... And the same register. 
Baby Princess
(BG: We used to sell these at our "fairy" store: http://www.disneystore.com/dolls-toy...53984/1000259/ )
A guest came up to my register with her entire family. On the one hand is the dress pictured above. In her other hand is her newborn baby girl. The lady proceeds to ask me, “Will this dress fit my baby?”
Cue the screeching brain tires. Did... did you just ask me if your HUMAN BABY will fit into a DOLL dress?
"Because my other daughter is going to be dressed as Cinderella for Halloween and I want them to match."
So I did what any good retail person would:
"I don't know, let's find out!"
We proceeded to spend about a half hour on this transaction. We opened the box, pulled out the dress, and mom began stuffing her infant into it. The girl at the register next to mine kept glancing my way the entire time. The other cast members came over from their side of the store to see what the crowd was doing around my register. My MANAGER walked by at one point, stopped dead, looked at the crowd, looked at me, rolled her eyes, shook her head, and KEPT WALKING!
WE now have cut the back of the dress almost to the skirt. As she's doing the final stuffing, I notice something about the baby that I kept to myself. Imagine my surprise when mom says, "Her butt is so big!"
So we FINALLY have the baby in the dress. And yes, they ended up buying the entire ensemble. But seriously, WHY???
International Shopper
We had closed for the night and had one guest left in the store. I happened to be at the same register as the previous story, while the girl next to me worked on this lady's transaction. I was roped in around the time the guest wanted international shipping for her purchase.
Turns out, the guest had purchased 31--I repeat, 31--of these: http://cgi.ebay.com/Disney-Princess-...item5adfb94265
And wanted them shipped to ENGLAND.
When she was told it would cost her about the same amount to ship as it was to buy them, she changed her mind. Now, she's taking all 31 boxes with her. And she wanted us to open each box and TISSUE WRAP EACH FIGURE.
The girl at register enlisted me and two other girls to help with this chore. The one male in residence spent most of the time muttering and glaring at us while we worked.
Now, these figures are not placed in the plastic trays--they're pressed in, so you have to come from behind and pop them out of their tombs. And it HURTS when you hit yourself in the head a few times by flying royalty.
In the end, we filled 2 giant shopping bags with tissue-wrapped princesses. Double bagged each, pictures of the debris/mayhem left behind were taken, etc.
So why did she want so many? She has a cake business back home, and the flat bottoms the girls are on are perfect to place of cupcakes as samples of her work.
Bonus: "But I want to go forward!"
I am crossing from the "garden" side of the store to the "castle" side. There is a lady on an ECV barreling at top speed towards the jewelry spinner we have in the shop. There is a wreck; the lady is now stuck on the spinner.
Did she stop when she felt the impact? Of course not.
She is now PULLING the spinner along with her armrest. I rush forward to hold on to the display arm that has become unseated and would have fallen on her head without my intervention. The store stocker came running from the other side and grabbed the bottom of the display. As we're both trying to free the woman, she is STILL moving along. I ask her, "Ma'am, you're stuck, please back up so we can free you."
"BUT I WANNA GO FORWARD!!!"
The stocker and myself trade a look, and with us pushing and pulling manage to free the woman. I am now holding the spinner display in my arms. My stocker asks me if she should call someone, adn I give her my "grimacing" smile and tell her to call the manager.
Meanwhile, the woman has come back around. She sits there staring at me holding the display, and has the (in Steve Urkell voice) "Did I do that?" look on her face.
Funniest part, as I'm standing there holding the spinner, another guest came over and looked at the merchandise on my spinner. She reached over to spin the display, and I rotated it for her. After a pause, she jumped as if startled and apologized profusely.
Baby Princess
(BG: We used to sell these at our "fairy" store: http://www.disneystore.com/dolls-toy...53984/1000259/ )
A guest came up to my register with her entire family. On the one hand is the dress pictured above. In her other hand is her newborn baby girl. The lady proceeds to ask me, “Will this dress fit my baby?”
Cue the screeching brain tires. Did... did you just ask me if your HUMAN BABY will fit into a DOLL dress?
"Because my other daughter is going to be dressed as Cinderella for Halloween and I want them to match."
So I did what any good retail person would:
"I don't know, let's find out!"We proceeded to spend about a half hour on this transaction. We opened the box, pulled out the dress, and mom began stuffing her infant into it. The girl at the register next to mine kept glancing my way the entire time. The other cast members came over from their side of the store to see what the crowd was doing around my register. My MANAGER walked by at one point, stopped dead, looked at the crowd, looked at me, rolled her eyes, shook her head, and KEPT WALKING!
WE now have cut the back of the dress almost to the skirt. As she's doing the final stuffing, I notice something about the baby that I kept to myself. Imagine my surprise when mom says, "Her butt is so big!"
So we FINALLY have the baby in the dress. And yes, they ended up buying the entire ensemble. But seriously, WHY???
International Shopper
We had closed for the night and had one guest left in the store. I happened to be at the same register as the previous story, while the girl next to me worked on this lady's transaction. I was roped in around the time the guest wanted international shipping for her purchase.
Turns out, the guest had purchased 31--I repeat, 31--of these: http://cgi.ebay.com/Disney-Princess-...item5adfb94265
And wanted them shipped to ENGLAND.
When she was told it would cost her about the same amount to ship as it was to buy them, she changed her mind. Now, she's taking all 31 boxes with her. And she wanted us to open each box and TISSUE WRAP EACH FIGURE.
The girl at register enlisted me and two other girls to help with this chore. The one male in residence spent most of the time muttering and glaring at us while we worked.
Now, these figures are not placed in the plastic trays--they're pressed in, so you have to come from behind and pop them out of their tombs. And it HURTS when you hit yourself in the head a few times by flying royalty.
In the end, we filled 2 giant shopping bags with tissue-wrapped princesses. Double bagged each, pictures of the debris/mayhem left behind were taken, etc.
So why did she want so many? She has a cake business back home, and the flat bottoms the girls are on are perfect to place of cupcakes as samples of her work.
Bonus: "But I want to go forward!"
I am crossing from the "garden" side of the store to the "castle" side. There is a lady on an ECV barreling at top speed towards the jewelry spinner we have in the shop. There is a wreck; the lady is now stuck on the spinner.
Did she stop when she felt the impact? Of course not.
She is now PULLING the spinner along with her armrest. I rush forward to hold on to the display arm that has become unseated and would have fallen on her head without my intervention. The store stocker came running from the other side and grabbed the bottom of the display. As we're both trying to free the woman, she is STILL moving along. I ask her, "Ma'am, you're stuck, please back up so we can free you."
"BUT I WANNA GO FORWARD!!!"
The stocker and myself trade a look, and with us pushing and pulling manage to free the woman. I am now holding the spinner display in my arms. My stocker asks me if she should call someone, adn I give her my "grimacing" smile and tell her to call the manager.
Meanwhile, the woman has come back around. She sits there staring at me holding the display, and has the (in Steve Urkell voice) "Did I do that?" look on her face.
Funniest part, as I'm standing there holding the spinner, another guest came over and looked at the merchandise on my spinner. She reached over to spin the display, and I rotated it for her. After a pause, she jumped as if startled and apologized profusely.
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