No, that's not the manager's job.

[jjc927]

A husband and wife were on my line today and among their items were 5 gallons of water for $1.00. However, they say that the waters should be 89 cents. Manager goes to do a price check and as I had predicted, it was the store brand that was that price and the water they had was infact $1.00. Now, normally a customer here would either take all the items off, just take 1, or get the items anyway. This customer however was adament that the water she had was the 89 cent water and had the manager go back there with her to look at it. The grocery manager was at the aisle when they went back and he let her have the waters for the desired price saying that the waters got mixed up on the shelf (that or to just shut her up). She won her fight for 11 cents.

This is where the thread title comes in though: She went on and on that the manager should have brought her the correct waters and that this was "her job," she provided terrible customer service, and that it's terrible that people like her are higher-ups. ...No, that's not the manager's job. Stupid EW.

[MoonCat]

I think the manager went out of her way walking back with the customer to point out that she had the wrong product. You'd think once she sees the sign showing that she was wrong, she would then pick one of the choices you listed. But of course not.

And geeeez....it's WATER. Don't like the price? Run the tap.

[AtDIelement]

EW logic... It may be water to us, but not to her, and she wants it cheaper.

[bainsidhe]

OK, I don't know about you but....five gallons? Sorry, but I might bring up ONE gallon of the correct brand. Or five tubes of toothpaste or equally small item if that's what the price check was about. But grabbing five one-gallon jugs of water? Not unless the customer asked me to. I try not to volunteer pulling a muscle.

[ShootMePlease]

And here I thought a manager's job was to MANAGE people.

Boy, am I stupid.

[b2addm]

...She went on and on that the manager should have brought her the correct waters and that this was "her job," she provided terrible customer service, and that it's terrible that people like her are higher-ups. ...No, that's not the manager's job. Stupid EW.

Yeah I reallyreallyreally despise it when someone starts telling me what my job is or isn't. They think they know it all when they actually don't know a damn thing.

[Mytical]

Ok I am known to be frugal (most of the time, I do splurge sometimes), and I can pinch a penny so hard you can hear it scream..but sometimes I wonder about people. In the time you take to argue over 11 cents, you have wasted enough time to negate any savings. Well I guess if you think your time is worthless that isn't the case..but I digress. Seriously. There are stories on here that just boggle the mind.

[tropicsgoddess]

Ugh. Cheapskate EW.