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So we had an interesting scam the other night, along with some unusual moments.
A miracle
Recently we wound up replacing all of our 18 and 30-pack cans of soft drink with 15 and 24 packs respectively, also with some of the flavours that used to come in the 12 now coming in the 15.
Surprisingly, nobody has bitched about the magical grocery shrink ray yet.
Wow, you really didn't do your research...
My supervisor for 2/3 of my regular shifts, E, had to deal with a potential scammer the other night. Basically, guy bought $20 worth of Yellow Zoo phone credit for his daughter (apparaently she was going overseas?) and then he discovered that the particular amount given did not have all the "features" that he wanted on it. Now this requires a little explanation: when you buy Yellow Zoo phone credit and recharge, it will ask you if you want to change what prepaid plan you have: this might be that you want to turn the voucher into a prepaid cap (so you get say $200 worth of talk and text for $20), whether you want the voucher to last for a while, whether you want international calls and so on. This particular carrier has a $10 top up and a $20 basic credit. The guy had gone and bought $20 worth of credit and not bothered to check up on the features.
Unfortunately, we cannot do ANYTHING at night-this is more because we need to contact the phone rep to refund any phone vouchers. So E offered the guy a chance to come back in the morning and they could fix it then. Unfortunately, the guy got pissed that we couldn't magically refund his voucher on the spot and stormed out, leaving said voucher on the counter.
Last I checked, it's still sitting there with a note.
Interesting Music...
As I mentioned in my random music thread, we had some music from one of the managers playing the other day. Among the highlights included:
"Stop"and "Spice Up Your Life" by The Spice Girls.
"Cartoon Heroes" and "Around The World" by Aqua (I almost asked why he didn't do Barbie Girl)
"Love Shack"
"Like A Virgin"
And at the end of the night....we had the Thomas The Tank Engine theme blaring out over the PA, to a crowd of amused shoppers.
Too much info
So one of my regular coworkers on a particular shift was sick, so one of the day girls took her place. She will go through the robot conversation ("got much planned for the weekend?") which I try not to do so I don't end up zonking out. Unfortunately, one customer that she had responded to the question by basically implying that he was going to do the horizontal salsa with his wife, who was mortified! He justified it by saying that she shouldn't have asked in the first place
Why I love my 2IC
Normally I've had a bad string of 2ICs...my old store went through 4 before I left (1 got fired, 1 transferred to a store near home, 1 quit outright, 1 transferred interstate and then there's the current) and they're about to lose the most recent one again to another store. So needless to say, I haven't had a good rapport with the 2ICs.
The other day I got quite bored at my register-as in, I was the only one stuck on a register in the mdidle of nowhere. So while I was bored, I turned my printer into a Nom Nom Printer by adding eyes and teeth. My 2IC was quite amused and let me keep it up
A miracle
Recently we wound up replacing all of our 18 and 30-pack cans of soft drink with 15 and 24 packs respectively, also with some of the flavours that used to come in the 12 now coming in the 15.
Surprisingly, nobody has bitched about the magical grocery shrink ray yet.
Wow, you really didn't do your research...
My supervisor for 2/3 of my regular shifts, E, had to deal with a potential scammer the other night. Basically, guy bought $20 worth of Yellow Zoo phone credit for his daughter (apparaently she was going overseas?) and then he discovered that the particular amount given did not have all the "features" that he wanted on it. Now this requires a little explanation: when you buy Yellow Zoo phone credit and recharge, it will ask you if you want to change what prepaid plan you have: this might be that you want to turn the voucher into a prepaid cap (so you get say $200 worth of talk and text for $20), whether you want the voucher to last for a while, whether you want international calls and so on. This particular carrier has a $10 top up and a $20 basic credit. The guy had gone and bought $20 worth of credit and not bothered to check up on the features.
Unfortunately, we cannot do ANYTHING at night-this is more because we need to contact the phone rep to refund any phone vouchers. So E offered the guy a chance to come back in the morning and they could fix it then. Unfortunately, the guy got pissed that we couldn't magically refund his voucher on the spot and stormed out, leaving said voucher on the counter.
Last I checked, it's still sitting there with a note.
Interesting Music...
As I mentioned in my random music thread, we had some music from one of the managers playing the other day. Among the highlights included:
"Stop"and "Spice Up Your Life" by The Spice Girls.
"Cartoon Heroes" and "Around The World" by Aqua (I almost asked why he didn't do Barbie Girl)
"Love Shack"
"Like A Virgin"
And at the end of the night....we had the Thomas The Tank Engine theme blaring out over the PA, to a crowd of amused shoppers.
Too much info
So one of my regular coworkers on a particular shift was sick, so one of the day girls took her place. She will go through the robot conversation ("got much planned for the weekend?") which I try not to do so I don't end up zonking out. Unfortunately, one customer that she had responded to the question by basically implying that he was going to do the horizontal salsa with his wife, who was mortified! He justified it by saying that she shouldn't have asked in the first place
Why I love my 2IC
Normally I've had a bad string of 2ICs...my old store went through 4 before I left (1 got fired, 1 transferred to a store near home, 1 quit outright, 1 transferred interstate and then there's the current) and they're about to lose the most recent one again to another store. So needless to say, I haven't had a good rapport with the 2ICs.
The other day I got quite bored at my register-as in, I was the only one stuck on a register in the mdidle of nowhere. So while I was bored, I turned my printer into a Nom Nom Printer by adding eyes and teeth. My 2IC was quite amused and let me keep it up
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