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or please learn the difference between a company employee and someone just delivering to the company.
I did not take this order just had to (try and) deliver it
in my delivery area we have a HUGE distribution center for a grocery store chain (GSC) (sorry Irv not the cleareance swamp that is another store's area). now there are two types of people we deliver to when order for this warehouse come in:
1. actual employees for GSC
2. trucker drivers/opeators who deliver and pick up shipments of various products for GSC
It is VERY important to determine which of these catageories a person fits into because as this dtermines 1) where we go for delivery and 2) what questions we have to ask to make a proper delivery
for #1 if the delivery is to an employee we go to the shipping/receiving office
if a trucker (#2) we need to have a bay number or at worst a VERY good descripton of the truck (and no a blue truck is NOT a good answer cause there can be 50 or 60 trucks at this facility at any one time) such as the truck number the trucking company name etc.
aparently this dim bulb did not understand either concept. note I amputting the story in chonological order although I did not get the full story until the end
CSR -- server answering the phone
me - WHERE the HELL are my DRUGS DAMNIT!!!
DB - dim bulb
CSR - <openning spiel> delivery or carrout?
DB - delivery
CSR - OK what is your phone number please
DB - Well I am over at GSC DC and I need a delivery
CSR - are your an employee of GSC or a trucker
DB - I work for GSC. I am employeed by them
CSR - OK < gets DB's name and puts order in under GSC's phone number
CSR - your total is $18 and we will be there in 35 minutes
<hang up>
enter me
I get dispatched on the order. I immediately note this is to GSC. I ask the CSR "Trucker or employee??" CSR says employee. no problem.
I roll up to the shipping/receiving door and enter. I tell the clerk that I have an order for Mike. she says hmmmm No Mike here and our workers should all be working now and should not be ordering food.
Great. now I have to determine where this goes. the shipping clerk does a quick check and confirms no one order food. I call the store and talk to the CSR. again they say the person works there. JUST GREAT
I wait around a minute or two and call the MOD to say I am coming back with the order. as I walk outside a TRUCK driver (in a truck with NO connection to GSC no less) motions to me to come over and says that is my order. I verify the name and have him sign the CC slip (at least he had the sence to tip me well), while in my head I am itching to beat him senseless with a clue by 4.
WHY is it so hard to just say "hey I am a trucker and am NOT employeed by GSC" ????? I wasted 10 minutes on this.
I did not take this order just had to (try and) deliver it
in my delivery area we have a HUGE distribution center for a grocery store chain (GSC) (sorry Irv not the cleareance swamp that is another store's area). now there are two types of people we deliver to when order for this warehouse come in:
1. actual employees for GSC
2. trucker drivers/opeators who deliver and pick up shipments of various products for GSC
It is VERY important to determine which of these catageories a person fits into because as this dtermines 1) where we go for delivery and 2) what questions we have to ask to make a proper delivery
for #1 if the delivery is to an employee we go to the shipping/receiving office
if a trucker (#2) we need to have a bay number or at worst a VERY good descripton of the truck (and no a blue truck is NOT a good answer cause there can be 50 or 60 trucks at this facility at any one time) such as the truck number the trucking company name etc.
aparently this dim bulb did not understand either concept. note I amputting the story in chonological order although I did not get the full story until the end
CSR -- server answering the phone
me - WHERE the HELL are my DRUGS DAMNIT!!!
DB - dim bulb
CSR - <openning spiel> delivery or carrout?
DB - delivery
CSR - OK what is your phone number please
DB - Well I am over at GSC DC and I need a delivery
CSR - are your an employee of GSC or a trucker
DB - I work for GSC. I am employeed by them
CSR - OK < gets DB's name and puts order in under GSC's phone number
CSR - your total is $18 and we will be there in 35 minutes
<hang up>
enter me
I get dispatched on the order. I immediately note this is to GSC. I ask the CSR "Trucker or employee??" CSR says employee. no problem.
I roll up to the shipping/receiving door and enter. I tell the clerk that I have an order for Mike. she says hmmmm No Mike here and our workers should all be working now and should not be ordering food.
Great. now I have to determine where this goes. the shipping clerk does a quick check and confirms no one order food. I call the store and talk to the CSR. again they say the person works there. JUST GREAT
I wait around a minute or two and call the MOD to say I am coming back with the order. as I walk outside a TRUCK driver (in a truck with NO connection to GSC no less) motions to me to come over and says that is my order. I verify the name and have him sign the CC slip (at least he had the sence to tip me well), while in my head I am itching to beat him senseless with a clue by 4.
WHY is it so hard to just say "hey I am a trucker and am NOT employeed by GSC" ????? I wasted 10 minutes on this.
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