I hate ignorance.

[PenguinTech]

Customer bought a computer, took it home, called a week later.

SC: my computer wont turn on

Me: do you get a green light or any lights on the computer when you push the power button?

SC: power button?

Me: yes, the button on the front that turns the computer on, do you get any lights when you press it?

SC: I didn't know I had to push a button..... I thought it just came on?

Me: no, you have to plug it in to a power outlet and push the power button.

SC: you should have taught me how to use this thing before I left the store.

Me: .......... we don't teach computer classes... anything else I can help you with?

SC: you guys suck. -hangs up-

Ugh.

[seigus]

Nice. Future leader there.

[Raveni]

That ranks right up there with "why are the batteries for my laptop so expensive?", and "why does it come with a plug anyway?"...

[underemployeed]

PenguinTech, your starting to scare me away from getting into PC repair, you really are. Is anyone else wondering why it took a week to call in? I picture someone performing an exorcism on the computer, followed by trying and intervention. Also, what is the age of the person? I can sort of understand older people who when they think of a computer think giant room sized mainframes and for some reason have never encountered a computer in the past 10 years. My family has had a PC for the last 13 years. (actually we now all have our own, gone are the days of sharing)

[PenguinTech]

I've been doing tech work and computer repair for about 20 years now... been selling computers and such for 6 years going on 7. you would be completely baffled by how some of these people are. I mean do you not have a computer at work? at home? a friends house? have you NEVER used one in your life EVER? hardly seems possible this day and age BUT... there are some who come in here and are around my age who need their "first" computer.. or those people who still use dial up internet and get confused when I laugh at that fact. Repair work isn't bad, but you will hear the most horrendous things... keep in mind, I am not only a Tech but i'm also a computer store manager, so most the the morons I deal with daily are shoppers.

[Marmalady]

Me: .......... we don't teach computer classes... anything else I can help you with?

SC: you guys suck.

"No, can't help you with that either"

[Caractacus_Potts]

That ranks right up there with "why are the batteries for my laptop so expensive?", and "why does it come with a plug anyway?"...

My satellite TV isn't working!

Is the dish connected to the receiver?

What dish?

The dish on your roof.

MY DISHES ARE IN MY KITCHEN!

[dalesys]

My satellite TV isn't working!

Is the dish connected to the receiver?

What dish?

The dish on your roof.

MY DISHES ARE IN MY KITCHEN!

Well, I guess you're forked, then.

[telecom_goddess]

See the thing is these people forget it's an APPLIANCE and like any other appliance needs to be plugged in and TURNED ON!!

damn what is so hard about that.

[BigBird]

SC: you should have taught me how to use this thing before I left the store.

I'm amazed he was able to leave the house, given the high-tech knowledge needed to button his shirt and zip his pants

[Sheldonrs]

...needs to be plugged in and TURNED ON!!

damn what is so hard about that.

Allow me to elaborate...


lol!!!

[infinitemonkies]

SC: you should have taught me how to use this thing before I left the store.

To quote The Gord; "If I sold you a car, would I have to teach you how to drive it, and show you around Vancouver?"

[Stryker One]

Hes Got No Class

Me: .......... we don't teach computer classes... anything else I can help you with?

Ugh.

Computer classes? This starfish needs a class on basic push buttons. He definitely falls in to the too-stupid-to-own-a-computer category.

[rose_metal_nz]

I'm amazed he was able to leave the house, given the high-tech knowledge needed to button his shirt and zip his pants

I think you need a plugin for that :P

[taxguykarl]

My satellite TV isn't working!

Is the dish connected to the receiver?

What dish?

The dish on your roof.

MY DISHES ARE IN MY KITCHEN!

Tell me you're exaggerating....