This story was related to me by a friend who owns a restaurant.
During a busy breakfast hour on a weekend a group of 15 people came in to eat. The guy who was handling everything for them was relatively respectful and didn't seem like he'd be a problem initially.
In fact everything went fine until the bill came. When SC saw the 16% gratuity that had been added (as it was mandatory for large groups) he went completely nuts.
SC:(loud enough so everyone in the restaurant including many kids could hear) What the F*** is this?!
Waiter: Please keep your voice down sir. What's the problem?
SC: You tacked a damned tip on my bill, that's the problem!
W: Sir that charge is mandatory for large groups, it's indicated on the menu and on the sign by the entrance.
SC: I never saw a sign so I refuse to pay.
W: You cannot refuse sir, it's a required charge.
SC: F*** you! Get me the manager!
(The manager shows up and gets brought up to date on everything)
M: Was there something wrong with the service sir?
SC: No, the service was fine, but I didn't come here planning to pay a tip. I NEVER tip. I pay the price on the menu and that's it because I am NOT required to pay a penny more.
M: In this case sir you do not have a choice. It's a mandatory charge.
SC: Take it off.
M: I can't.
SC: TAKE IT OFF NOW!
M: No
SC: YOU TAKE THIS F***ING CHARGE OFF OR WE'RE ALL LEAVING WITHOUT PAYING!!
M: If you do that the police will be contacted and you'll be charged with theft
SC: F*** you! (to group) Come on, we're leaving.
(at this point he grabbed the ticket, crumpled it up and threw it on the floor)
SC:(to M) and you can kiss my ass!
So the SC and his group leave. The manager goes to call the police and has one of his employees walk towards the windows to write down the plate number of the SCs vehicles. The SC notices this, comes storming back in and smacks the piece of paper out of the employees hand.
SC: You can't do that, it's an invasion of my privacy!
Em: There's nothing illegal about writing down a number sir.
SC: YES THERE IS! It's invasion of my privacy! I did not consent to having my plate number written down!
M: Sir the police are on their way, you can either wait and talk to them now or talk to them later.
SC: F*** you!
He turned around and drove off. They did get the plate number and turn it over to the police. I don't know if SC ever did get caught but I hope he did.
After this incident the owner started having his servers remind ALL large groups of the mandatory gratuity BEFORE they are given any food or drinks.
During a busy breakfast hour on a weekend a group of 15 people came in to eat. The guy who was handling everything for them was relatively respectful and didn't seem like he'd be a problem initially.
In fact everything went fine until the bill came. When SC saw the 16% gratuity that had been added (as it was mandatory for large groups) he went completely nuts.
SC:(loud enough so everyone in the restaurant including many kids could hear) What the F*** is this?!
Waiter: Please keep your voice down sir. What's the problem?
SC: You tacked a damned tip on my bill, that's the problem!
W: Sir that charge is mandatory for large groups, it's indicated on the menu and on the sign by the entrance.
SC: I never saw a sign so I refuse to pay.
W: You cannot refuse sir, it's a required charge.
SC: F*** you! Get me the manager!
(The manager shows up and gets brought up to date on everything)
M: Was there something wrong with the service sir?
SC: No, the service was fine, but I didn't come here planning to pay a tip. I NEVER tip. I pay the price on the menu and that's it because I am NOT required to pay a penny more.
M: In this case sir you do not have a choice. It's a mandatory charge.
SC: Take it off.
M: I can't.
SC: TAKE IT OFF NOW!
M: No
SC: YOU TAKE THIS F***ING CHARGE OFF OR WE'RE ALL LEAVING WITHOUT PAYING!!
M: If you do that the police will be contacted and you'll be charged with theft
SC: F*** you! (to group) Come on, we're leaving.
(at this point he grabbed the ticket, crumpled it up and threw it on the floor)
SC:(to M) and you can kiss my ass!
So the SC and his group leave. The manager goes to call the police and has one of his employees walk towards the windows to write down the plate number of the SCs vehicles. The SC notices this, comes storming back in and smacks the piece of paper out of the employees hand.
SC: You can't do that, it's an invasion of my privacy!
Em: There's nothing illegal about writing down a number sir.
SC: YES THERE IS! It's invasion of my privacy! I did not consent to having my plate number written down!
M: Sir the police are on their way, you can either wait and talk to them now or talk to them later.
SC: F*** you!
He turned around and drove off. They did get the plate number and turn it over to the police. I don't know if SC ever did get caught but I hope he did.
After this incident the owner started having his servers remind ALL large groups of the mandatory gratuity BEFORE they are given any food or drinks.


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