This hurt my brain...
Had one of my authors ring up. Her book had just come out and I foolishly thought she might be ringing to thank me, because it came out really well. I did a really thorough edit, found lots of extra pictures and bullied the design department into a fantastic cover design. Silly silly me...
Background: Nowadays we publish many of our titles as ebooks as well as hard copy.
BB: BookBint. Moi. One and only.
FA: Foolish Author.
FA: Hi BB, I haven't received some of my free copies.
BB: Oh, well that's no good. How many have you got?
FA: Six.
BB: Oh, well according to your contract that's how many you are entitled to. If you want more I'd be happy to tell the sales department and they'll send more over at a 50% author discount.
FA: No, I mean I haven't got my ebooks.
BB: Excuse me?
FA: My ebooks haven't arrived.
BB: Well you should have got an email from sales with the link to get your free ebook download at around the same time as your hard copies arrived...
FA: I got an email, but I didn't get any more books!
BB: So... you have 6 hard copies and you got an email about ebooks...?
FA: Yes!
BB: Well you can get your ebook download through that email.
FA: What?
BB: You download the ebook copy of your book through the link in the email and can then put it on an Ipad or Kindle.
FA: What? Look, I just want my ebook.
BB: Sorry, do you know what an ebook is?
FA: A book. Obviously.
BB: Yes. An ELECTRONIC book. A digital version. It comes in a computer file to load onto smart pads or your computer.
FA: So it's not a book.
BB: It is a book, just not on paper.
FA: That's stupid.
You're telling me...
Keep in mind, this author is under 40 and having worked with her on digital pictures and some complicated spreadsheets for her book, is clearly not a technology virgin. Just a bit... special.
Had one of my authors ring up. Her book had just come out and I foolishly thought she might be ringing to thank me, because it came out really well. I did a really thorough edit, found lots of extra pictures and bullied the design department into a fantastic cover design. Silly silly me...
Background: Nowadays we publish many of our titles as ebooks as well as hard copy.
BB: BookBint. Moi. One and only.
FA: Foolish Author.
FA: Hi BB, I haven't received some of my free copies.
BB: Oh, well that's no good. How many have you got?
FA: Six.
BB: Oh, well according to your contract that's how many you are entitled to. If you want more I'd be happy to tell the sales department and they'll send more over at a 50% author discount.
FA: No, I mean I haven't got my ebooks.
BB: Excuse me?
FA: My ebooks haven't arrived.
BB: Well you should have got an email from sales with the link to get your free ebook download at around the same time as your hard copies arrived...
FA: I got an email, but I didn't get any more books!
BB: So... you have 6 hard copies and you got an email about ebooks...?
FA: Yes!
BB: Well you can get your ebook download through that email.
FA: What?
BB: You download the ebook copy of your book through the link in the email and can then put it on an Ipad or Kindle.
FA: What? Look, I just want my ebook.
BB: Sorry, do you know what an ebook is?
FA: A book. Obviously.
BB: Yes. An ELECTRONIC book. A digital version. It comes in a computer file to load onto smart pads or your computer.
FA: So it's not a book.
BB: It is a book, just not on paper.
FA: That's stupid.
You're telling me...
Keep in mind, this author is under 40 and having worked with her on digital pictures and some complicated spreadsheets for her book, is clearly not a technology virgin. Just a bit... special.
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